Description

The Field Supervisor – Integrated Systems in Baltimore, MD oversees field technicians and coordinates manpower planning with sales and design personnel. Responsibilities include planning, scheduling, and directing work on fire detection, alarm, security, access, CCTV, nurse call, and other monitoring devices, while also performing installations, advanced diagnostics, troubleshooting, and repairs as needed. The role may involve training technicians and reviewing equipment for future improvements.

Key responsibilities involve recruiting, training, supervising, evaluating, disciplining, and, when necessary, terminating field staff, as well as overseeing warehouse personnel and purchasing coordinators. The supervisor will coordinate with design, sales, and purchasing teams throughout pre‑construction, installation, and close‑out phases, maintain communication with owners, representatives, AHJs, and inspectors, and handle client disputes with professionalism. Additional duties include quoting service and repair requests, ensuring compliance with safety standards, managing tools, equipment, and vehicle maintenance, reporting accidents, and delivering safety training in partnership with the Safety Director and Risk Manager.

• Oversee and schedule field technicians for fire, security, and access system installations.
• Perform advanced diagnostics, troubleshooting, and repairs on wiring and equipment.
• Train technicians on installation, troubleshooting, and repair procedures.
• Coordinate pre‑construction, installation, and close‑out activities with design, sales, and purchasing teams.
• Manage safety compliance, conduct site inspections, and report incidents.
• Recruit, evaluate, and develop field staff, including apprenticeship and NICET training.
• Communicate with owners, AHJs, and inspectors to resolve compliance issues.
• Prepare quotes for service, repair, and renovation projects.
• Ensure proper tool, equipment, and vehicle maintenance for field crews.
• Maintain OSHA knowledge and conduct safety training programs.
• Sign‑on bonuses for NICET‑certified candidates, relocation assistance, and referral bonuses.

Requirements

Candidates should have two to three years of experience installing commercial integrated systems and possess any required state or local licensure. Essential skills include strong attention to detail, effective communication, multitasking, safety policy enforcement, the ability to instruct others, and competence in reading electrical plans, schematics, and specifications. Reliable transportation, a valid driver’s license, and willingness to participate in an on‑call rotation are also required.

Preferred qualifications include NICET Level I or higher and working knowledge of fire alarm, CCTV, access control, and structured cabling systems.

• 2‑3 years experience installing commercial integrated systems.
• Required state or local licensure and valid driver’s license.
• Strong attention to detail, communication, and multitasking abilities.
• Ability to read electrical plans, schematics, and specifications.
• Reliable transportation and willingness to participate in on‑call rotation.

Benefits

VSC offers a competitive hourly salary of $45‑55+, overtime eligibility, and a Monday‑Friday schedule with occasional evenings, weekends, and out‑of‑town work. Benefits include medical, dental, and vision coverage for employees and families, a 401(k) with company match, PTO, paid holidays, health savings account, life insurance, and an employee assistance program. Additional incentives comprise sign‑on bonuses for NICET‑certified candidates, relocation assistance, referral bonuses, and reimbursement for relevant education and licensure.

• Salary $45‑55+ per hour, overtime eligible.
• Full medical, dental, and vision coverage for employee and family.
• 401(k) with company match, PTO, and paid holidays.
• Health Savings Account, life insurance, and employee assistance program.

Training + Development

Interview process

Visa Sponsorship

Security clearance