Commercial Chiller Technician

Description

• Communicates tactfully to offer suggestions if system problems are caused by the customer
• Consistently checks system operations and safety and limit controls before leaving job locations
• Uses proper tools and instruments while troubleshooting
• Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems
• Schedules arrival and departure with customers
• Promptly and accurately completes all required paperwork
• Keeps supervisor and manager informed of new developments, changes, or customer complaints
• Keeps technical knowledge current regarding equipment and concepts
• Signs up for memberships and technical organizations to improve knowledge and skills
• Communicates effectively with customers, regardless of their level of technical knowledge: can explain to customer the cause of their problem and the remedy; if problem has not been repaired, offers explanation of situation and recommended next steps.
• Searches out and reads applicable manuals
• Ensures customers’ questions/concerns have been addressed before leaving the work site
• Completes service reports daily: obtains customer signature on all service reports

Requirements

• Experience working on a range of chillers, including York, Carrier, Daiken, McQuay, Trane, etc
• Able to follow and utilize troubleshooting guides to identify problems in a short period of time
• Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance
• Able to respond to heavy workload of service calls in a professional manner.
• Universally EPA Certified
• Must possess a valid driver’s license and satisfactory driving record as required by the company’s insurance provider.
• Able to perform work while in varying physical positions, such as lying on side, in a kneeling position, while standing on a ladder
• Ability to troubleshoot commercial chiller systems and related equipment
• Able to crawl for a distance of 200 feet
• Able to grip and operate hand tools, powers tools and safety equipment, such as chain falls Able to lift legs and step over obstacles up to 19 inches above the ground
• Able to carry 30 lbs while climbing stairs or a ladder
• Minimum of 10 years’ experience with maintaining and servicing commercial chillers, including chiller maintenance, annuals, and overhauls
• Able to stoop, crouch or kneel for up to 10 minutes at a time
• Able to access rooftop units and work at heights and in some cases tight or enclosed spaces Able to wear a respirator if conditions require; may have exposure to potentially harmful chemicals or materials
• Able to lift 75 lbs from floor to waist with possible repetition Able to lift 50 lbs from shoulder to overhead
• Able to work with both arms above head for minimum of 5 minutes Able to carry 50 lbs for a distance of 25 feet
• Able to push or pull 125 for a distance of 500 feet Able to climb stairs and ladders
• Experience working on Smardt chillers

Benefits

• Gym and Fitness Reimbursement
• Employee Assistance Program
• Paid Time Off
• Company Events and Awards
• Comprehensive Medical, Dental, Vision plus employer contributions
• 401K - Matched
• Company Vehicle Provided
• Rideshare and Taxi Vouchers
• Paid Holidays
• Company-Provided Vehicle

Training + Development

Interview process

Visa Sponsorship

Security clearance