ERS Service Center Manager - South Texas

​Provide business, managerial, and technical direction to the Service Center. When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details.

• ​Coordinate technical training for field personnel and assist with career development.
• ​Review and recommend field technical procedures and procedure changes.
• ​Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team.
• ​Develop and review proposals, and review reports of field engineers.
• ​Organizing – Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
• ​Perform employee performance reviews and recommend appropriate salary changes.
• ​Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business.
• ​Review and sign contracts consistent with Limits of Authority.
• ​Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track.
• ​Interview job applicants.
• Foster a Customer-First Mindset
• ​Hold periodic regular management committee meetings to promote effective communication and review business progress.
• ​Responsible for the sales, profit, and quality of the area operation.
• ​Responsible for the general supervision, safety and technical training of Field Engineers and Technicians.
• ​Review and audit field jobs.
• ​Work with staff to develop weekly invoicing and monthly Status Reports.
• ​Directing Others– Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results.

Work Authorization

​1+ Operations Supervisor and/or Supervising Engineer

​ ​Action Oriented – Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

• Communicate effectively, in writing and verbally, with clients and peers.
• ​Requires a high degree of communication, supervisory, organizational and good management skills.
• ​Same or similar work experience in the Industrial Service Industry.
• ​Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• ​Valid Driver’s License.
• Good judgment, dependable, supervises projects with technical expertise and good business management skills.
• Willing to work flexible hours, weekends, holidays, and night work.
• Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell.
• ​Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment.
• Graduate Engineer BSEE or BSME and no experience. OR Graduate of applicable
• ​Communicate effectively, writing and verbally, with clients, peers, subordinates and management.
• Valid Driver’s License.
• ​Willing to do some overnight travel to cover field region and attend company meetings.
• Electrical Technical School or Military equivalent
• Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment.
• Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test sets.
• Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus.