Market Outreach Specialist

Educate and develop relationships with Trade Ally contractors to encourage successful program participation

Hold Trade Ally contractors accountable if performance is not in line with program requirements by communicating issues, coaching when needed to perform at required levels, and removing from the program if performance does not improve

Perform project inspections to ensure work meets program requirements and maintain clear records of quality adherence for monitoring and reporting purposes

Establish systems for high quality assurance and support Trade Ally contractors in successfully following program requirements

Most of your time will be in the field servicing our customers and trade allies with the remainder of your time working from your home office.

Stay informed on emerging energy efficiency technologies

Adjust outreach strategies based on program changes and outreach strategy effectiveness

Prepare robust weekly, monthly and quarterly activity reports and track progress towards program goals.

Develop and track strategies to meet outreach and program targets

Establish relationships with all stakeholders in the energy efficiency landscape including contractors, trade allies and distributors

Implement new tools and processes to improve the outreach function

To join our team as a Market Outreach Specialist! You will be responsible for the onboarding and ongoing management of a network of Trade Ally contractors in support of a statewide residential rebate program. Market Outreach Specialists, who are at intersection of contractors, customers, and clients are critical in setting up contractors to successfully deliver excellent quality, ensuring customers have positive experiences, and that the program delivers on client goals related to outreach activity and project completion targets.

Perform event planning, coordination and presentations of programs to external stakeholders

BPI certification (or equivalent) preferred

Experience with Salesforce CRM and other outreach tools

This is a safety-sensitive position and may include field work (such as work in industrial/commercial locations and customer homes), warehouse work, or requires driving on behalf of the company. Individuals provided a conditional offer of employment for this position must successfully pass a post-offer, pre-employment drug test and consent to the company obtaining a motor vehicle report evidencing a satisfactory driving record. Applicants for driving positions must hold a valid driver's license, and individuals provided a conditional offer of employment must successfully pass a drug test and maintain a clean driving record as an ongoing requirement for continued employment.

Valid driver's license

Clean driving record

Self-motivated, ability to work independently and as part of a team.

The successful candidates will be based in Kennewick, Spokane or Yakima, WA.

Are at least 21 years of age

Bi-lingual speaker preferred

We are looking for a talented individual…

3-5 years of relevant industry experience such as working with contractors and/or sales

In this exciting career opportunity, you will have…

There will be some overnight travel required.