Corporate Communications Coordinator

• Monthly intranet content plan developed, delivered and reviewed.
• Develop and implement initiatives to boost employee engagement, such as surveys, feedback mechanisms, and recognition programs. Gather and analyse feedback to improve communication strategies.

Development and delivery of publications (Print and/or online) (E)

Marketing and Communications in a Social Housing Setting (D)

• Produce monthly reports on internal and external communication performance.
• Support the delivery of internal and external marketing and communications strategy and operational delivery plans.
• Liaise with stakeholders across the business for content.
• The team act as ambassadors for the brand and with all associated activities being planned, managed and delivered to fully support our business Vision, Values and Corporate Plan.
• Act as a brand champion, guiding colleagues to deliver the business’s tone of voice.
• Maintain and develop a relevant photo library.
• protects sensitive information by safeguarding customer, colleague and third-party data
• Create engaging visual and multimedia content, such as videos, infographics, podcasts and presentations, to enhance internal communications and make information more digestible.
• Monitor the internal communications inbox.
• Maintain and update the company intranet with the latest news, resources, and documents. Making sure that the content is easily accessible and user-friendly.
• listens to our customers and makes their needs a priority
• Coordinate the creation and delivery of our quarterly colleague magazine.
• The Marketing & Communications team is responsible for ensuring that our business has a dynamic, proactive and engaging marketing and communications strategy in place, which protects and enhances our businesses reputation, communicates effectively with customers and colleagues and promotes business products and services.
• Support with the production of copy and content for key corporate publications
• Proactively research and benchmark best practices for communications content, channels, and tools.

Development and maintenance of relationships with internal and external customers (E)

• Create and manage regular internal newsletters and content that highlight company news, employee achievements, case studies, upcoming events, and other relevant information. This helps keep everyone informed and fosters a sense of community.
• Support with the production of well-written and relevant copy for a variety of corporate communications materials.
• Monthly intranet statistic/insight reports produced in a timely manner.
• Act as the communications representative at a range of internal and external groups and projects
• helps reduce risks by proactively communicating any potential issues to our line managers

Producing successful award entries (E)

Delivery of multi-media content – videos, podcasts and other developing communication tools (E)

• Work collaboratively with the PR Officer on stories and award entries.
• follows health and safety guidelines to keep ourselves, colleagues, and customers safe
• Externally, the holder may need to liaise with external agencies and suppliers in completing certain elements of work and is a key point of contact for external communications enquiries.
• The role is required to work collaboratively with colleagues across the Marketing & Communications Team to deliver an efficient and effective communications service and acts as a first point of contact for communications-related enquiries from our business.
• Organize internal events like town hall meetings, large scale ‘all colleague’ conferences, training sessions, and team-building activities. Handle logistics, invitations, and follow-up communications to ensure successful events.
• Work with colleagues to develop and deliver a sustained employer brand campaign.
• Plan and deliver internal communications activity – in line with our agreed campaign plans.

Understanding of complex business related content and ability to translate into engaging, clear and understandable content (E)

This role will excel in crafting clear, compelling messages that align with and support the business’ objectives and values. They will work with their team to deliver smart and strategic internal and external communications, bespoke to the channels they use and always ensuring consistency across all platforms. With strong organisational skills and attention to detail, they coordinate events, write copy, deliver multi-media content and get involved in executing wider communications campaigns. Their ability to build relationships with colleagues and stakeholders, combined with their creativity and tactical thinking, helps to enhance Livv’s internal and external image and improve engagement.

Great questioner and listener (E)

Event Management (E)

Successful delivery of agreed internal or external Communication plans (E)

• Successful delivery of internal and external communications plans

Attention to detail (E)

Copy-writing for internal and/or external audiences using a variety of communication tools (E)

Relevant degree and/or journalistic and/or CIPR qualification (D)

Able to travel independently to other locations (E)

Fully literate in key word processing software packages for general communications and reports (E)

• Successful delivery of all planned and reactive internal communication content and successful production and delivery of our colleague magazine.

Evidence of ongoing personal development (E)

Highly effective verbal and written communication skills (E)

Ability to work with minimal supervisionand to prioritise projects to tight deadlines (E)

Event management (D)

Disability Confident

5 GCSEs (Grade 4 or above) including English and Maths or equivalent relevant qualification (E)

We will try to provide access, equipment, or other practical support to ensure that disabled applicants are not disadvantaged by their disabilities.

A flexible approach to hours worked (E)

As part of our commitment to the Give Get Go Programme, we will ensure that applicants who meet all essential criteria, as defined in the person specification, will be guaranteed the opportunity to demonstrate their abilities at interview. Individual’s names will be confirmed with the Give Get Go Programme.