Description

• Lead and continually improve all People Operations processes - from onboarding and offboarding to benefits and HR systems - ensuring a smooth, positive experience for our global team.
• Support leaders with thoughtful guidance on performance, absence, and disciplinary matters, proactively managing risk.
• Take ownership of refining our people policies, procedures, and employee handbooks and Notion pages so they reflect not just best practice, but who we are as a company.
• Lead the employee offboarding process, including conducting exit interviews and delivering actionable insights to strengthen employee engagement.
• Keep our HRIS (HiBob) data accurate including reporting and analytics to help guide great people decisions.
• Champion compliance with worldwide employment legislation, security, GDPR, and our internal policies, helping us stay aligned and protected.
• Oversee pre-boarding administration for all new hires, including drafting and issuing offer letters and employment contracts, coordinating reference and background checks and ensuring right-to-work documentation is complete in every location.
• Partner with our PEO, EOR, and Payroll providers along with our Finance and Legal teams, to deliver seamless people processes and ensure payroll, benefits, and pension contributions are managed smoothly and thoughtfully.
• Ensure smooth monthly, quarterly and yearly performance cycles.
• Provide day-to-day HR support across the UK, US, and EU, serving as the go-to person for all People matters and ensuring everyone gets timely, thoughtful support when they need it.
• Support the Talent Acquisition and Learning & Development function to build a connected, people-first strategy that supports growth and engagement across the organisation.
• Collaborate with Leads to deliver structured 30-day plans for new joiners and manage end-of-probation reviews to support their continued success.
• Lead a seamless global onboarding experience for new joiners, managing everything from scheduling and communications to system access and equipment.

Requirements

• Confident juggling multiple priorities while continuously improving processes to create a smoother, more engaging employee experience.
• Trusted to handle sensitive information with discretion, empathy, and professionalism.
• Previous StartUp experience
• Experienced in People Operations or HR management, ideally within a fast-paced, multicultural start-up environment.
• Payroll experience
• An excellent communicator who builds strong relationships and collaborates confidently across all levels of the business.
• Deep understanding of UK and European employment law, with a passion for applying HR best practices that support people and business success.
• Tech-savvy and comfortable adopting new tools, systems and automation to enhance people operations.
• Comfortable working with HR systems. Our HRIS is HiBob, our ATS is Screenloop and we are Notion’s fans!
• PowerBI experience
• Bachelor's degree or equivalent

Benefits

• Personal development budget, so you can become the best version of you (£/€ 1,000 pa) 📔
• Wedding/Civil Partnerships additional leave of 3 days us ❤️
• Annual summer trip, because fun with your teammates matters 💃🏻
• One of the best health insurances out there (international coverage) 🧑‍⚕️
• Company laptop, so you can be mobile and work with the best tech 💻
• Equity options, because our success as a company is your success 🚀
• Remote work budget, so you can build your perfect set up (£/€ 500 year 1 + £/€ 100 year 2) 🏠

Training + Development

Interview process

Visa Sponsorship

Security clearance