Personal Banker

Description

• Responsible for operational compliance and adherence to bank policies and procedures
• Promote bank products, contributes to referrals and refer or resolve customer inquiries concerning accounts or other banking services
• Provide a complete range of customer services at the bank, including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts

Requirements

• Consistently deliver exceptional customer service
• Two plus years of teller or cash handling experience with accurate balancing record
• Ability to perform basic arithmetic operations with the use of a calculator
• Customer service experience and/or sales experience preferred
• High School Diploma or GED
• Fluent in written and verbal English
• Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings
• Must have reliable transportation
• Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated
• Willing to become a Notary Public in MA
• Ability to adhere to Needham Bank’s Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)
• Ability to lift 30 pounds
• Must have basic business acumen and professionalism
• Basic knowledge of keyboard and computer skills
• Demonstrate awareness, commitment and dedication to servicing and building customer relationship

Benefits

• Normal business office environment
• Gain full understanding and knowledge of the teller function
• Gain full knowledge of the products and services offered by the Bank

Training + Development

Interview process

Visa Sponsorship

Security clearance