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IT Technician
Stones River Electric
Provide IT support, ensuring smooth operation of hardware, software, and network systems while delivering exceptional service to both onsite and remote users.
19d ago
$75,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Madison, TN
Onsite
Company Size
300 Employees
Service Specialisms
Electrical contracting
Lighting services
Energy efficiency solutions
Turnkey installation
Project management
Engineering
Energy audits
Energy management systems
Sector Specialisms
Residential
Commercial
Industrial
Government
Institutional
Role
What you would be doing
mobile device support
imac support
level 2 ticketing
documentation maintenance
systems installation
onsite support
- Configure and troubleshoot mobile devices
- Provide IMAC (Install, Move, Add, Change), device replacement, and break/fix support
- Troubleshoot and resolve level 2 tickets for hardware, software, and network incidents
- Maintain documentation for IT procedures and solutions
- Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners
- Visit local Nashville customers for onsite support as needed
- Provide end-user support for both onsite and remote users
What you bring
communication
certifications
ms office
network security
troubleshooting
windows
- Strong communication skills and the ability to explain technical issues clearly
- A+, MCP, MSCE, or equivalent certification desired
- Strong working knowledge of MS Office and basic business applications
- Reliable transportation to visit onsite locations
- Experience with network security and antivirus programs
- Excellent communication and customer support skills
- Minimum 3+ years of desk-side support experience
- Proficient in troubleshooting MS Windows operating systems
- Ability to work independently and as part of a team
- Strong analytic and troubleshooting abilities
- 401K Match
- Anniversary Bonus
- Medical, dental, vision benefits
- Paid Holidays
- Sign-on/Referral Bonus after 90 Days
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- stones river electric may conduct background checks
People also searched
Company
Overview
Two‑Hour Response
Emergency Support
Backed by a fleet of cranes, bucket trucks, and service vehicles, the company offers rapid response times for emergencies.
50% Cost Reduction
Energy Efficiency
Energy-efficiency projects consistently reduce operational costs through audits, controls, and incentives.
30+ States
National Reach
The firm operates across the U.S., Canada, and Mexico, leveraging a large, certified workforce.
- Founded in 1990 in Nashville as a family-owned electrical contractor, grew from two employees into a national powerhouse.
- Expanded over three decades through strategic acquisitions like Superior Lighting in 2024 and AMPRO in 2023.
- Delivers turnkey solutions in electrical design, installation, lighting systems, energy management, signage, generators, HVAC, plumbing, and mechanical services.
- Specialized teams manage full-site rollouts, including high-rise commercial construction and facility retrofits.
- Energy-efficiency projects leveraging audits, controls systems, and incentive programs.
- Solar division offers photovoltaic and concentrated-collector systems with vendor-agnostic design.
30+ Years
Industry Experience
The company has a proven track record of delivering electrical, lighting, and energy services across the nation for over three decades.
3.2/5
Glassdoor Rating
Employees rate the company's culture at 3.2 out of 5 on Glassdoor, citing positive attributes like communication and leadership.
10 Reviews
Employee Feedback
Glassdoor reflects employee sentiment through 10 reviews, highlighting aspects like purpose, learning opportunities, and fair compensation.
- “Consider It Done!” – A commitment to turnkey, no-excuses delivery.
- Combines the efficiency and reach of a national organization with the personalized touch and service of a local contractor.
- Indeed employee feedback highlights a “clear sense of purpose,” “ability to learn new things,” and “fair pay for job.”
50% Cost Reduction
Energy-efficient Lighting
Energy-efficient lighting designs help reduce clients' operational costs significantly.
30+ Years Experience
Solar Solutions Expertise
Offers turnkey solar solutions with extensive experience in system design and installation.
1 MW Installations
Large-Scale Solar Projects
Manages large-scale solar projects, including significant installations like the Veterans Administration Hospital in Houston, TX.
- Provides EV charger installation services with a brand-agnostic, turnkey approach, aiming to support business sustainability goals.
3.5/5 Rating
Glassdoor Diversity Rating
Based on 10 reviews, this score reflects employee perceptions of diversity and inclusion efforts.
- No public DEI strategy, goals, or gender-related statistics are available on company site or LinkedIn.
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