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Handover & DLP Associate
Bloom Holding
Oversee snagging, de-snagging, and Defects Liability Period (DLP) processes to ensure high-quality unit delivery and customer handovers meeting company standards
23d ago
Junior (1-3 years)
Full Time
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Onsite
Company Size
229 Employees
Service Specialisms
Construction services
Property Development
Design
Project Management
Engineering
Consulting
Architecture
Technical Services
Sector Specialisms
Residential
Commercial
Mixed-use
Hospitality
Education
Real Estate Development
Property Management
Facility Management
Role
What you would be doing
snag rectification
quality inspection
client delivery
unit release
dlp reporting
follow-up inspections
- Ensure contractor rectifies snags within the agreed timeline and SLA, addressing root causes to minimize recurrence.
- Track all inspections conducted during the quality assurance cycle, including initiation and completion times.
- Ensure quality finishes meet standards and benchmarks.
- Release the unit for handover if quality standards are met or return it for further quality enhancement if needed.
- Share DLP reports with the contractor and facilitate service appointments for repairs or replacements.
- Ensure the unit is clean and in good condition prior to customer visits and key collection.
- Conduct assessment visits and issue assessment reports during the Defects Liability Period (DLP) for each ticket raised by customers.
- Ensure CHO de-snag reports are issued within the agreed timeline and SLA with the contractor.
- Conduct quality inspections after contractor rectifications.
- Conduct quality snagging and de-snagging inspections to ensure all issues raised are rectified by the contractor.
- Escalate delays and challenges to the head of Handover when necessary.
- Follow up with the contractor to ensure de-snagging is completed within the agreed timeline.
- Issue resolution defect reports with before and after pictures, obtaining customer signatures.
- Conduct Customer Home Orientation (CHO) inspections and share reports with the contractor.
What you bring
arabic speakers
3+ years
english speakers
quality assurance
fm experience
bachelor’s degree
- Arabic Speakers
- minimum 3 experience in quality assurance and or defect liability period or FM
- Civil or MEP Engineer bachelor’s degree
- English Speakers
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pre-employment background checks may be conducted if necessary
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Company
Overview
5,000 homes
Homes Delivered
Over 5,000 premium homes have been successfully delivered to residents.
20,000 units
Units in Development
Currently developing more than 20,000 residential units across various projects.
- It has delivered over 5,000 homes and has more than 20,000 units currently in development.
- Bloom Holding owns and operates top-tier educational institutions including Brighton College in Abu Dhabi, Dubai and Al Ain, Bloom World Academy and Bloom Nursery.
- Its hospitality portfolio features 5-star properties managed by Marriott and Rotana, including The Abu Dhabi EDITION—the region’s first Marriott EDITION hotel.
- The flagship Bloom Living community in Zayed City comprises thousands of villas, townhouses and apartments along with retail, schools, wellness and leisure facilities.
- International expansion includes co-developing the luxury Mabel Marbella Residences in Spain and launching a school in Cairo in partnership with New Era Education.
- Under the leadership of CEO Carlos Wakim, the firm has accelerated project delivery and strategic partnerships across sectors.
- Typical projects span real estate, education, hospitality, landscape and facility management within all-inclusive mixed-use developments.
- Commitment to excellence
- Innovative solutions for a sustainable future
- Customer-centric approach
- Integrity and transparency in business
- Collaboration and teamwork
- Respect for diversity and inclusion
- Continuous improvement and learning
2050
Net Zero Carbon Target
Aiming to achieve net zero carbon emissions by the year 2050.
- Prioritize sustainable building practices and green certifications
- Incorporation of energy-efficient systems in all projects
- Implementing sustainable urban planning to reduce environmental impact
- Adopting smart technologies for resource optimization
- Commitment to reducing water and energy consumption in developments
- Partnerships with environmental organizations to promote sustainability
- Gender equality in the workplace
- Focus on equal opportunities for all employees
- Women in leadership roles and senior management positions
- Encouraging diversity across all levels of the organization
- Building an inclusive culture that promotes respect and understanding
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