Shelter Monitor at Low Income Housing Institute (Lihi) in Lacey, WA | USD21-27 | Kablio

Role

Description

unit preparation

inventory management

facility maintenance

emergency response

security monitoring

incident reporting

Prepare vacant units including light maintenance, cleaning, and coordinating with vendors in a timely manner. Maintain inventory of basic supplies and order supplies.
Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the shelter.
Assist in setting up shelter meetings and assign daily and weekly duties to be performed by program participants.
Provide outreach and info to neighborhood residents. Handle donations.
Respond to emergencies, being on-call with cell phone and performing grounds checks. Call 911 in case of emergencies such as fire or injuries. Alert LIHI staff and management of incidents, safety concerns and other related issues.
Provide an on-site presence in the shelter, provide assistance to the program participants, enforce rules and guest policy.
Monitor activities, safety, security and cleanliness in the shelter. Serve on team providing 24/7 staffing. Monitoring the people as they enter and exit the site. The purpose is to assist with deterring theft, violence, vandalism, illegal activities or infractions of rules and code of conduct.
Assist clients/participants in completing move-in and move-out paperwork. Monitor individuals entering and exiting the shelter. Maintain logs and complete incident reports.
Foster a safe, clean and peaceful environment in the shelter.
Respond to program participants' concerns and questions.
Provide info and feedback to Case Manager and Shelter Operations Manager on on-going operations and the welfare of program participants.

Requirements

cultural sensitivity

low-income

problem solving

conflict resolution

communication

maintenance

Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a demonstrated commitment to low-income housing and ending homelessness.
Must pass criminal background checks and drug screening test.
Experience working with low-income people.
Excellent problem solving and conflict resolution skills.
Be able to lift at least 25 pounds.
Proven ability to work with minimal supervision.
Excellent communication skills.
One year maintenance, customer service and/or management experience.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

criminal background check required
drug screening test required

Company

Overview

Founded 1991

Year of establishment

The organization began in 1991 as a grassroots shelter in Seattle.

1,700+ Units

Total housing units managed

Over 1,700 housing units are managed across multiple counties.

30% AMI

Income eligibility threshold

Units serve households earning under 30% of the area median income.

700+ Homes

Permanent homes delivered

Over 700 permanent homes have been provided for previously homeless individuals.

It finances and manages over 1,700 units across multiple counties in Washington, including innovative tiny-home villages built in collaboration with local partners.
Their projects span permanent housing, transitional apartments, and hygiene centers—like a downtown rest stop offering showers, laundry, and toiletries.
Alongside real-estate development, they run case management, life-skills training, youth programs, and financial literacy workshops at housing sites.
Unlike typical nonprofits, they both own property and deliver on-site services—blending bricks-and-mortar with hands-on resident support.

Culture + Values

Affordable housing does not mean poor quality housing.
Innovative partnerships, creative project development and sustainable design features in affordable housing makes for a healthy, strong, and committed community.
Develops, owns and operates housing for the benefit of low-income, homeless and formerly homeless people in Washington State.
Administers a range of supportive service programs to assist those we serve in maintaining stable housing and increasing their self-sufficiency.

Environment + Sustainability

Emphasizes sustainable design features in affordable housing developments.
Committed to sustainable design that results in lower utility and operating costs in the long term.
Incorporates energy-efficient systems and materials as part of its project development.
Uses sustainable design as a strategy to build healthy, cost-effective affordable housing communities.

Inclusion & Diversity

No clearly stated DEI strategy or gender‑related statistics publicly available on site or LinkedIn.

Articles

Tiny Houses

Description

unit preparation

inventory management

facility maintenance

emergency response

security monitoring

incident reporting

Prepare vacant units including light maintenance, cleaning, and coordinating with vendors in a timely manner. Maintain inventory of basic supplies and order supplies.
Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the shelter.
Assist in setting up shelter meetings and assign daily and weekly duties to be performed by program participants.
Provide outreach and info to neighborhood residents. Handle donations.
Respond to emergencies, being on-call with cell phone and performing grounds checks. Call 911 in case of emergencies such as fire or injuries. Alert LIHI staff and management of incidents, safety concerns and other related issues.
Provide an on-site presence in the shelter, provide assistance to the program participants, enforce rules and guest policy.
Monitor activities, safety, security and cleanliness in the shelter. Serve on team providing 24/7 staffing. Monitoring the people as they enter and exit the site. The purpose is to assist with deterring theft, violence, vandalism, illegal activities or infractions of rules and code of conduct.
Assist clients/participants in completing move-in and move-out paperwork. Monitor individuals entering and exiting the shelter. Maintain logs and complete incident reports.
Foster a safe, clean and peaceful environment in the shelter.
Respond to program participants' concerns and questions.
Provide info and feedback to Case Manager and Shelter Operations Manager on on-going operations and the welfare of program participants.

Requirements

cultural sensitivity

low-income

problem solving

conflict resolution

communication

maintenance

Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a demonstrated commitment to low-income housing and ending homelessness.
Must pass criminal background checks and drug screening test.
Experience working with low-income people.
Excellent problem solving and conflict resolution skills.
Be able to lift at least 25 pounds.
Proven ability to work with minimal supervision.
Excellent communication skills.
One year maintenance, customer service and/or management experience.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

criminal background check required
drug screening test required

Company

Overview

Founded 1991

Year of establishment

The organization began in 1991 as a grassroots shelter in Seattle.

1,700+ Units

Total housing units managed

Over 1,700 housing units are managed across multiple counties.

30% AMI

Income eligibility threshold

Units serve households earning under 30% of the area median income.

700+ Homes

Permanent homes delivered

Over 700 permanent homes have been provided for previously homeless individuals.

It finances and manages over 1,700 units across multiple counties in Washington, including innovative tiny-home villages built in collaboration with local partners.
Their projects span permanent housing, transitional apartments, and hygiene centers—like a downtown rest stop offering showers, laundry, and toiletries.
Alongside real-estate development, they run case management, life-skills training, youth programs, and financial literacy workshops at housing sites.
Unlike typical nonprofits, they both own property and deliver on-site services—blending bricks-and-mortar with hands-on resident support.

Culture + Values

Affordable housing does not mean poor quality housing.
Innovative partnerships, creative project development and sustainable design features in affordable housing makes for a healthy, strong, and committed community.
Develops, owns and operates housing for the benefit of low-income, homeless and formerly homeless people in Washington State.
Administers a range of supportive service programs to assist those we serve in maintaining stable housing and increasing their self-sufficiency.

Environment + Sustainability

Emphasizes sustainable design features in affordable housing developments.
Committed to sustainable design that results in lower utility and operating costs in the long term.
Incorporates energy-efficient systems and materials as part of its project development.
Uses sustainable design as a strategy to build healthy, cost-effective affordable housing communities.

Inclusion & Diversity

No clearly stated DEI strategy or gender‑related statistics publicly available on site or LinkedIn.

Articles

Tiny Houses