Resident Care Manager

Description

• Ensure effective communication is being utilized by community staff with the residents’ families concerning residents’ care, encompassing their physical, personal, and emotional wellbeing.
• Participate in writing monthly calendars and/or newsletters as requested.
• Encourage, assist with, and participate in resident activities.
• Assume responsibility, under the direction of the Director of Nursing and Executive Director, for the development and facilitation of resident-directed programming to meet the assessed needs, interests, and capabilities of the residents.
• Understand the residents’ Advance Directives and follow their wishes.
• This role involves actively participating in all staff activities aimed at fostering teamwork, unity, and morale. The individual will contribute as a collaborative team player, working alongside colleagues to create a supportive and cohesive work environment.
• Implements new hire orientation and training for care staff.
• Ensure excellent resident care within all care levels in the community.
• Individuals in this position are required to follow all infection prevention and control protocols, including the use of personal protective equipment (PPE) when necessary, to ensure the health and safety of residents, staff, and visitors.
• While performing the duties of this job, the employee is required to communicate effectively and identify/interpret written information.
• Individuals in this position are required to stay current on all training and ongoing education initiatives. They are expected to actively pursue self-improvement and embrace opportunities for continuous learning to enhance their skills and knowledge.
• Provide leadership & education to care staff & families in relation to the resident’s individualized service plan, as well as best practices for caring for people with dementia.
• Assess each resident’s needs upon move-in and prepare and incorporate the activities goals into the residents’ individualized service plan.
• Conducts and/or participates in the interview and onboarding process with care staff.
• Coordinate schedules for care staff, provide hands-on care, as needed, and ensure adequate care staff coverage.
• Provide input on care staff performance and coordinate with DON for delivery of performance reviews.
• Mentor staff and volunteers to provide specific care training to meet residents' needs and ensure resident care programs are implemented.
• Promote the physical, personal, and emotional wellbeing of each resident and strive to maintain the ultimate goal, which is to return the resident to their maximum level of self-care and independence, when possible.
• Assesses and completes overall nursing day-to-day duties on scheduled floor nurse shifts.
• Work seamlessly with staff, volunteers, residents, families, and extended communities to provide a well-rounded psychosocial care model, with respect to the company’s direction of care for their residents.
• Assist in the coordination of, and participate in, resident orientation and identification of potential changes or concerns within the individualized service plan of each resident.
• Organize and conduct care staff orientation, mentorship, and ongoing training.

Requirements

• Understand all responsibilities associated with resident care roles and demonstrate the ability to effectively carry them out.
• Associate degree and 2+ years of experience preferred OR 4+ years of relevant experience.
• CPR or BLS certification preferred.
• This position may need to walk or stand for extended periods and move throughout the community, resident apartments, and other areas of the community.
• Demonstrated proficiency in common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and any HR-related systems as applicable.
• CNA or CMT certification preferred.
• This position may need to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance.
• Work well with others and take direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed.
• Experience in a similar role, preferably within a senior living community or healthcare setting preferred.

Benefits

• We believe our team is our greatest strength. That’s why we invest in comprehensive training, as well as opportunities for both personal and professional growth. We’re committed to promoting from within and supporting team members who want to build their careers with us.
• At Cedarhurst, we go beyond the standard benefits program to recognize and support our team. Along with comprehensive benefits, we offer GROW Points—a unique rewards system that celebrates your hard work and dedication. You’ll also enjoy perks like exclusive Skechers shoe discounts, early paycheck access, and more!
• Cedarhurst offers a competitive benefits package, including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service) for eligible employees.

Training + Development

Interview process

Visa Sponsorship

Security clearance