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Autodesk Senior System Administrator
Kleinfelder
Autodesk and Bentley Software Support Analyst, responsible for providing exceptional customer service and support for Autodesk and Bentley (DESIGN) applications to Kleinfelder offices globally.
15d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
7805 Mesquite Bend, Suite 100 | Houston | Austin
Office Full-Time
Company Size
3,100 Employees
Service Specialisms
Engineering
Environmental Services
Consulting
Design
Construction Management
Surveying
Geotechnical Engineering
Water Resources
Sector Specialisms
Industrial
Energy
Infrastructure
Government
Solar
Water Resources
Role
What you would be doing
work organization
training sessions
application management
- Prioritizes and organizes work effectively in a high volume, fast paced environment.
- Liaises with managers and facilitates regular teaching/training sessions with customers as well as their IT peers.
- Performs Application deployment, maintenance, turnover, and version management.
What you bring
bs degree
pc support
ms sccm
intune
autodesk
bentley
Kleinfelder’s Client Applications IT team is seeking a creative, highly talented, Autodesk and Bentley Software Support Analyst to join our growing company.
- BS degree in Information Technology or related civil design field.
- 5+ years of Helpdesk, PC Support, and customer experience.
- Ability to communicate technical concepts and issues in layman’s terms.
- Microsoft SCCM & Intune experience.
- Ability to analyze and resolve end-user software and connectivity issues with a genuine sense of urgency.
- Ability and desire to communicate with clients effectively and efficiently via telephone, email, IM or in person.
- 10+ years Autodesk and/or Bentley administrator or support experience
- Azure Virtual Desktop experience
- Provides excellent customer service, using clear communication and interpersonal skills. Must have commitment to exceeding customer expectations.
- AS degree in Information Technology/related field or equivalent combination of education and experience.
- Displays creativity when faced with more complex issues, including suggestions for process improvement where warranted.
- Maintains a positive disposition and outlook as well as a professional image.
- 2+ years Team lead and/or supervisory experience required.
- PowerShell experience.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background checks may be conducted as part of the hiring process.
Company
Overview
Founded 1961
Year Established
The company was originally established as a materials-testing pioneer.
Over 100 offices
Global Presence
The company operates across the U.S., Canada, and Australia.
2018, 2023
Private Equity Backing
Received investments from Wind Point in 2018 and Lindsay Goldberg in 2023.
- Expanded over decades into a multi-disciplinary professional services firm spanning engineering, design, environmental and construction management.
- Headquartered in San Diego.
- Specializes in projects across energy, transportation, water, facilities and federal markets.
- Typical work ranges from dam and levee design to airport, rail, road infrastructure and power/O&G developments.
- Engaged in standout assignments—such as post-flood forensic studies for municipal authorities.
- In recent years, absorbed regional firms like Veenstra & Kimm to strengthen Midwestern presence.
- We deliver what we promise and hold ourselves accountable.
- We pursue excellence and constantly strive to improve.
- We foster an environment of collaboration, respect, and inclusivity.
- We embrace innovation, continuously learning and evolving.
- We take pride in providing sustainable solutions for our clients, communities, and future generations.
10% Reduction
Emissions Reduction Goal
Achieved a decrease in Scope 1 and 2 emissions in 2021 compared to 2020.
2050 Target
Net Zero Commitment
Committed to achieving Net Zero emissions by 2050.
- Committed to reducing its environmental footprint and advancing sustainability goals.
- Integrates sustainability in all project designs, utilizing energy-efficient and environmentally responsible materials.
- Provides sustainability services, including environmental remediation, water resources, and renewable energy solutions.
25%
Women in Leadership
The company has achieved 25% representation of women in leadership roles as of 2022.
As of 2022
Women's Representation Overview
The company has made progress in improving women's representation in leadership roles.
- aims to foster a diverse and inclusive workplace where all employees are valued and respected.
- offers various training programs and resource groups to promote diversity and inclusion across the organization.
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