Global consultancy delivering advisory, technology & managed services to commercial and government clients.
The role involves managing claim queues, initiating calls to check claim status, contacting insurance companies for explanations of denials or underpayments, and taking appropriate actions to ensure resolution. It also requires accurate documentation of actions in billing summary notes, prioritizing pending claims from the aging basket, and making physical calls while adhering to international confidentiality norms and HIPAA compliance. The employee will handle denials, rejections, and letters of authorization, correcting claims as needed.
Candidates must have a graduate degree, strong written and verbal communication skills, and be willing to work night shifts. An average typing speed of at least 25 words per minute is required. Experience with the Microsoft Office suite is advantageous.
Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits program, reflecting its commitment to a diverse and supportive workplace. The firm is an equal opportunity employer and provides accommodations for applicants with disabilities. Guidehouse is a global AI‑led professional services firm delivering advisory, technology, and managed services across multiple sectors.