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Sr Engineer- Customer Success
Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Site engineering, installation, configuration, and commissioning of Open Blue products for customer success.
16d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Pune/Pimpri-Chinchwad Area
Field
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
fdd rule configuration
project management
commissioning
hardware installation
energy meter configuration
site engineering docs
Configure building operating schedule, global points, threshold values, degree days & users
Work across internal business units and maintain working relationships with all internal stakeholder
Identify & build the custom FDD rule equations based on the site requirement
Responsible to ensure that projects are executed within agreed schedule and to meet the customer requirements
Commissioning of cloud based Open Blue products
Identify and prepare the list of global fault detection & diagnostics (FDD) rules.
Maintain all project standards & quality of the deliverables.
Understand the project requirement, review project inputs such as BMS database or I/O point list, control drawings, mechanical drawings, SLDs, functional descriptions diagrams (FDD) / sequence of operations (SOO) etc.
Prepare detailed site engineering and design documents which includes-
Configuration of all types of energy meters, mechanical equipment installed in building
Install & configure hardware (Open Blue Bridge/Gateways)
Position will require interfacing with Branch team, DS team, and customer technical teams at times.
What you bring
hvac equipment
control systems
communication protocols
it/ot
building automation
technical acumen
Technical acumen for HVAC equipment (AHU, VAV , FCU , Chillers , Cooling Tower) & Control system (Building Automation System)
Knowledge of communication protocol like BACnet, MODBUS etc.
Basic understanding of IT OT, cloud based analytics tools/solutions (Preferred).
Knowledge of Building Management System (BMS)
Knowledge of Johnson Controls Metasys Building Management System (Preferred)
Knowledge of HVAC systems such as Chilled Water System, Chillers, Cooling Towers, Primary & Secondary pumping systems, Hot Water System, Boilers, Different types of AHUs, FCUs, VAV etc.
Demonstrate technical acumen in order to gain credibility amongst key internal stakeholders.
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
Culture + Values
N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
Environment + Sustainability
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Inclusion & Diversity
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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