Quality Supervisor

Description

The Quality Supervisor at the Monticello plant ensures that products meet or exceed customer expectations by overseeing quality practices across the site. This role coordinates quality processes from raw materials through finished goods, aiming to reduce defects and eliminate customer complaints while maintaining optimal equipment and process performance.

The role involves regular interaction with both office and manufacturing environments, requiring physical activity such as standing, walking, handling materials up to 50 lb, and adapting to varying temperatures and noise levels. Flexible work hours, including occasional travel for audits, may exceed 40 hours per week.

• Maintain quality procedures, work instructions, documentation, and training records.
• Assist the Quality Manager with root cause analysis of customer complaints and coordinate product testing and third‑party certification.
• Ensure manufactured products meet company quality, safety, customer, and legal requirements.
• Support retain sample management and oversee lab record-keeping for Quality, Technical, and R&D.
• Conduct internal manufacturing audits and support process audits, including occasional travel.
• Perform lab testing, equipment calibration, and quality monitoring of production batches.
• Manage rework programs to reduce scrap rates and procure COAs for raw materials and finished goods.
• Conduct R&D testing for erosion control and horticulture applications.
• Use standard office equipment and engage hands‑on with employees, leaders, and internal teams.

Requirements

The position requires strong communication, relationship‑building, and multitasking abilities, as well as proficiency with MS Office and a detail‑oriented, self‑motivated work style. Candidates should have 3‑5 years of QA/QC experience in manufacturing, at least three years of leadership experience, and familiarity with quality management systems.

• Communicate effectively in writing and verbally; build relationships across diverse teams.
• Prioritize tasks, manage time efficiently, and demonstrate strong critical‑thinking skills.
• Utilize PC and MS Office proficiency; be self‑motivated, detailed‑oriented, and attentive.
• Hold 3–5 years QA/QC experience in manufacturing, minimum three years leadership, and QMS familiarity.
• Exhibit keen attention to product specifications and remain calm in fast‑paced, high‑volume settings.
• Read, write, and speak English fluently.
• Perform regular speaking/listening, stand, walk, and use hands for various tasks; lift/move up to 50 lb.
• Work beyond 40 hours weekly as needed and possess fine hand‑manipulation (keyboarding) skills.
• Operate in an office setting with frequent exposure to manufacturing, adapting to variable temperatures and moderate‑to‑heavy noise.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance