Encore provides real estate management, development, and consultancy services across various sectors.
Assist in managing residential estates, handling resident queries, maintenance and admin.
16 days ago ago
£26,500 - £26,500
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Cambridge, England, United Kingdom
Office Full-Time
Company Size
50 Employees
Service Specialisms
Property Management
Facilities Management
Project Management
Development Management
Building Services
Asset Management
Construction Services
Strategic Consultancy
Sector Specialisms
Residential
Estate Management
Accounts
Facilities Management
Property Management
Development Management
Role
Description
Requirements
contractor mgmt
detail-oriented
communication
databases
microsoft office
customer service
You’ve got experience working with contractors and managing reactive maintenance (if not, you’re ready to learn fast!).
Strong attention to detail – you consistently deliver high-quality work.
You communicate clearly and professionally—whether over the phone, in writing, or face-to-face.
You’ve got experience with systems like databases (Qube knowledge is a bonus) and are confident using Microsoft Office.
Previous experience in customer service role.
Strong focus on customer service.
You’re a natural multitasker, able to manage your time and juggle tasks efficiently.
A good standard of education is essential.
Benefits
Great Team Environment: You’ll be part of a friendly, supportive team that works hard and has fun along the way.
Competitive Salary & Perks: We offer a competitive salary, benefits, and a positive workplace culture where your contributions are valued.
Growth Opportunities: We believe in helping our people grow. With extensive training and development, you’ll have plenty of opportunities to advance your career.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
A forward-thinking real estate development and management company with a strong presence in the UK market.
Founded with a vision to innovate and elevate property development, consistently delivering top-tier projects.
Specializes in a diverse range of property sectors, including residential, commercial, and industrial developments.
Focuses on delivering exceptional value through meticulous project management, from early-stage consultancy to final completion.
Projects are marked by attention to detail, sustainable design, and commitment to quality construction.
Has worked on a variety of high-profile and complex developments, both urban and rural, with a strong track record of success.
Maintains a hands-on approach throughout the development process, ensuring each project aligns with client objectives and community needs.
Culture + Values
Making places better starts with creating a great place to work
Being passionate about making things happen
Delivering exceptional customer experiences
Brilliant at solving problems
Being tenacious and resilient
Professional, experienced and friendly
Communication, collaboration, teamwork – and having fun while we work
Support and nurture through Encore Academy, coaching and mentoring
Structured career pathways with increasing responsibilities
Creating an inviting environment for our people to be inspired, learn and flourish
Environment + Sustainability
5‑star accreditation
Green Achiever Award
Maintained top-tier environmental accreditation for three consecutive years, as awarded by E4environmental.
5‑star rating
Diamond Banner Award
Recognized for exceptional environmental improvement over five years with aistinguished 5-star rating.
Initiatives include electric vehicle charging, communal heating systems, wildlife-habitat landscaping, extensive recycling, and energy-saving technology.
ESG strategy structured around four pillars: progress/happy people; thriving communities; energy efficiency; acting ethically and responsibly.
Energy-efficiency measures: LED lighting, programmable thermostats, sustainable materials, water-saving fixtures.