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Project Desk Analyst 2
Daikin Comfort
Handles pricing, order accuracy, product analysis, and customer support for HVAC projects
1d ago
$72,810 - $91,040
Junior (1-3 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Bellevue, WA
Office Full-Time
Company Size
3,800 Employees
Service Specialisms
HVAC replacement services
Indoor air quality solutions
All‑electric heat pump installation
Ductless mini‑split installation
Smart home thermostat & controls integration
Sector Specialisms
Residential
Commercial
Industrial
Role
What you would be doing
problem solving
pricing requests
master data
competitor analysis
order documentation
customer service
- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Meets challenges with resourcefulness; Generates suggestions for improving work; Presents ideas and information in a manner that gets others' attention.
- Communicate effectively with internal and external customers.
- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Ensure accuracy and completeness of all order documents before transmitting to credit or customers service.
- May provide guidance
- Apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Prepare authorizes requests for pricing on jobs in North America.
- Support maintenance of pricing master data.
- Participate in additional projects to support ongoing business needs
- Maintain in depth understanding of Daikin products as well as competitor’s products. Use this information to properly position (determine correct size and efficiency) Daikin’s products and providing Daikin Reps with the best chance to win the project.
- Support analysis of competitors pricing, product and regional trends to determine the market level price.
- Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
What you bring
ms office
8+ years
analytical
decision making
conflict resolution
diversity
- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Exhibits sound and accurate judgment; Supports and explains reasoning for recommendation; Includes appropriate people in decision-making process; Makes timely decisions.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- Demonstrates knowledge of Daikin Project policies; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
- Exhibits confidence in self and others; accepts feedback from others.
- Working knowledge of MS Office – Outlook, Excel, Word, Database software; Order processing systems; Spreadsheet software and Word Processing software.
- 8+ of related experience or equivalent combination of education and experience
- Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Write reports, business correspondence, and procedure manuals. Present information and respond to questions from groups of managers, clients, customers, and the general public.
- Analytical skills- - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
- High School
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- no employer-sponsored visa sponsorship; candidates must be authorized to work in the united states.
Information not given or found
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Company
Overview
100 Years
Years of HVAC Experience
The company has a rich history rooted in a century of HVAC innovation.
2022 Rebranded
Year of North American Rebranding
The company rebranded in North America, unifying residential and commercial solutions.
280M Units
Units Globally
The company has showcased its impact with over 280 million units globally.
400+ Patents
Global HVAC Patents
Backed by extensive R&D, the company holds over 400 HVAC patents worldwide.
- Merges Daikin’s global tech with Goodman’s U.S. acquisition roots.
- Engineers and delivers high-efficiency heat pumps, central ACs, ductless mini-splits, smart thermostats, and air purifiers.
- A pioneer in using low-GWP R-32 refrigerant, demonstrating commitment to environmental impact.
- Each individual possesses infinite potential, and the cumulative growth of all employees is the foundation for the company's development.
- Boldly take on challenging situations with full conviction of your potential.
- Refine and enhance your strengths and expertise until you excel in your field of expertise.
- Learn humbly from others who have different thoughts, values, and experiences.
- Participate with a sense of ownership by sharing information and opinions through deep and extensive discussions ('Flat and Fast management').
- Fulfill your roles and responsibilities, and work together towards achieving goals.
- Respect each person, unleash your infinite potential, and embrace healthy competition.
96% Water Recycling
Closed-Loop Water System
Recycles up to 96% of process water, significantly reducing water consumption.
40,000 Tons Recycled
Annual Scrap Material Recycling
Processes and recycles 40,000 tons of scrap material annually, promoting resource efficiency and sustainability.
400,000 kg Refrigerant Avoided
Reclaimed Refrigerant Program
Avoids over 400,000 kg of virgin refrigerant annually through the 'Loop by Daikin' initiative, reducing environmental impact.
-30% to -50% GHG Targets
Global Environmental Vision 2050
Aims to reduce greenhouse gas emissions by 30% by 2025 and 50% by 2030 compared to a baseline, with 17% achieved by FY2023.
- Solar array reduces DTTP carbon emissions by 535 tons annually and offsets equivalent of 100 cars.
- Composts 1,000 lb of food waste monthly.
- Zero-waste-to-landfill goal by 2030; 85% of waste recycled by end of 2024; on-site composting and e-waste recycling.
- Uses R-32 refrigerant (low-GWP) across products for enhanced energy efficiency.
- Promotes inverter technology and heat pumps (up to 80% GHG reduction vs gas boilers)
- Award-winning pollinator garden supporting monarch butterflies and native bees; drought-resistant landscaping; Adopt-a-Highway program.
- 1-megawatt solar array installed at Daikin Texas Technology Park, eliminating ~845 metric tons of COâ‚‚ annually.
- People‑Centered Management: belief in individuals’ potential as source of competitiveness.
- Draw out enthusiasm and understanding to strengthen organization and enable individuals to demonstrate their full potential.
- Workplace where employees experience fulfillment, purpose, and can demonstrate maximum potential.
- PCM Behaviors include building genuine, trustworthy relationships and teamwork through information sharing, deep discussion, ownership, and respect.
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