HVAC Technical Trainer/Instructor

Horizon Services, Llc.

Full‑service residential HVAC, plumbing & electrical provider offering repairs, installations & maintenance.

Design and deliver HVAC technical training, support field staff, and develop programs

15 days ago ago

$95,000 - $110,000

Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Framingham, MA

Field

Company Size

501 Employees

Service Specialisms

Heating & Cooling

Plumbing

Electrical

Drain Cleaning

Water Heater Installation

HVAC Maintenance

HVAC Repair

Electrical Services

Sector Specialisms

Heating

Cooling

Plumbing

Electrical

Role

What you would be doing

training development

technical support

program evaluation

curriculum design

budget reporting

customer assistance

Keep current with developments in area of expertise by reading current publications, books, articles, etc.
Offer specific technical training programs to help workers maintain or improve job skills.
Maintains quality training by establishing and enforcing organization standards of practice and protocol.
Design, schedule, and administer meetings, classes, and demonstrations to conduct training.
Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
Provide support on nights and weekends to technicians that are running into technical difficulties and coach through diagnostic if needed, or discuss what issue could be.
Attend meeting or seminars to obtain information for use in training programs or to inform management of training program status.
Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
Monitor and record tool Co-Op program. Maintain policies in accordance with our Program.
Monitor training costs and prepare budget reports to justify expenditures.
Provide assistance and site visit if needed for customer concerns on technical inquiries after multiple warranty or callbacks.
Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.
Devise programs to develop maximum potential among employees in lower-level technician positions.
Writes training programs, including outlines, text, handouts, and tests.
Monitor, evaluate, or record training activities or program effectiveness and file documentation.
Evaluate training materials used for instruction, such as outlines, texts, or handouts.
Administers written and practical exams and writes performance reports to evaluate trainees' performance.
Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
Develop alternative training methods if expected improvements are not seen.
Lectures class on safety, installation, programming, maintenance, machinery, and equipment, following outline, handouts, and texts.
Conducts course feedback evaluation to determine measurements of training success or areas of improvement.

What you bring

ged

hvac

epa 608

training