Plumbing Branch Manager

Description

• Support job costing reviews and identify opportunities for operational improvement
• Coordinate with HQ on scheduling, procurement, and material staging to keep crews job-ready
• Partner with Quality Inspectors to uphold Plumbing Solutions standards and builder requirements
• Resolve builder issues promptly with professionalism and ownership
• Partner with HR on recruiting, onboarding, performance feedback, and when necessary, disciplinary actions
• Implement corrective actions when jobs fail inspection or exceed rework thresholds
• Use inspection reports to coach installers and eliminate recurring issues
• Collaborate with leadership on performance trends and corrective action plans
• Maintain daily visibility on field production—tracking completions, delays, and crew allocation
• Manage and mentor Field Supervisors, Quality Inspectors, Install Crews, and Warehouse Staff
• Align local practices with company-wide installation standards
• Conduct weekly team meetings to align schedules, production goals, safety, and quality
• The branch meets or exceeds profitability targets month after month
• Visit job sites regularly to maintain standards, support your team, and boost morale
• Monitor branch KPIs: Labor Efficiency, Rework Rate, Schedule Compliance, Safety Incidents, and Builder Satisfaction
• Strengthen long-term partnerships and expand project opportunities
• Exceed builder expectations through timely updates and consistent delivery
• Supportive Structure: HQ handles scheduling, procurement, and HR so you can focus on leading
• Oversee warehouse inventory, tool control, and material accountability
• Maintain proactive communication with builders, site supers, and local inspectors

Requirements

• Operational Management Track Record: Demonstrated success in managing local production, overseeing complex field schedules, and ensuring compliance with installation, safety, and quality standards.
• Demonstrated integrity with an ownership mindset and team-first leadership style
• Willing to work alongside your team—performing warehouse tasks, plumbing work, and management duties as needed
• Local Compliance Knowledge: Deep familiarity with local building codes and trade installation standards relevant to the Florence branch location.
• Basic understanding of budgeting, job costing, and performance metrics
• Extensive plumbing experience (Master Plumbing License preferred, but not required if skill level is sufficient)
• People Management: Proven ability to lead, coach, and motivate diverse teams, including Field Supervisors, Install Crews, Quality Inspectors, and Warehouse staff.
• Deep familiarity with local building codes and installation standards
• Structured Communication: Excellent organizational and communication skills, necessary for daily coordination with the Operations Coordinator/COO and proactive communication with builders and field teams.
• Field Leadership Experience: A minimum of 5+ years of field leadership or management experience in residential plumbing, construction, or a closely related trade.
• 5+ years of field leadership or management experience in residential plumbing or construction
• Hands-On Ownership: A demonstrated ownership mindset with a willingness to engage in various operational tasks (warehouse, plumbing, management) to ensure the branch's overall success.
• Own branch-level production, labor utilization, and on-time job completion
• Accountability Driver: Ability to enforce company standards and values (quality, teamwork, accountability) while delivering performance feedback and managing disciplinary actions in partnership with HR.
• Proven track record leading teams, managing production schedules, and maintaining builder relationships
• Builder Relationship Management: Skilled in actively strengthening long-term builder relationships, managing expectations, and resolving site issues promptly and professionally.
• Your team operates independently and confidently, with high morale and retention
• Financial Literacy: Basic understanding of budgeting, job costing, labor utilization metrics (KPIs), and supporting data-driven operational decisions.
• Strong organizational and communication skills
• Plumbing/Trade Expertise: Extensive practical plumbing experience. While a Master Plumbing License is preferred, it is not required if the candidate possesses sufficient, proven skill and knowledge in residential plumbing installation practices.
• Jobs are completed on time, safely, and with zero to minimal rework

Benefits

• Team-First Culture: Work with people who value quality, accountability, and doing things right
• Growth Opportunity: Be part of a growing company where your performance directly impacts success

Training + Development

Interview process

Visa Sponsorship

Security clearance