IT Coordinator (Part-time)

You will play a key role in delivering exceptional technical support to all employees, ensuring the prompt and efficient resolution of all IT-related matters. Your contributions will be instrumental in steering, developing and enhancing the client’s IT goals alongside the IT Manager.

• Guide staff on software usage and resolve day-to-day technical challenges
• Set up and maintain workstations and laptops
• Troubleshooting Office 365 issues (outlook, Teams, exchange etc)
• Collaborate with IT Manager on system reviews and software management
• Manage and support MacOS device issues
• Deliver 1st and 2nd Line technical support for desktops and maintenance
• Monitor and maintain server and folder structures, data storage, and backups

• Previous experience in an IT support role, ideally within a creative studio
• Experience with VOIP, AI, Dropbox and NAS advantageous but not essential
• Confident translating technical information for non-technical audiences
• Skilled in diagnosing and fixing technical problems efficiently, both independently and collaboratively
• Experience working with MacOS devices
• Strong communication skills, with good people skills

Alongside joining a collaborative and social team, many of whom have been with the business for years, the studio also offers a great package of benefits, including flexible/hybrid working, enhanced pension contributions, profit share (EOT), healthcare, season ticket loan, and more!