Description

• Frequent communication with our branch operations and vendor partners to direct the investigation, resolution strategy, litigation management, reserving, etc.
• Build strong relationships with our branch operations.
• Provide in-person and virtual training on best practices to our branch and field operations.
• Maintain a paperless claim file in the department online system (Origami Risk Management Information System) with well documented claim notes.
• Diligently manage all aspects of assigned claims from first report through claim closure.
• Continually review, assess and expand our vendor partner relationships to achieve best-in-class results.

Requirements

• Willingness to cross train in other lines of coverage and multi-state jurisdictions.
• Clear and concise communication both verbal and written is necessary.
• Construction knowledge preferred
• Multitasking ability
• Understanding of civil litigation process
• Multi-line commercial claims experience
• Customer Services skills
• Proficiency with Microsoft Office applications
• Proactive disposition
• Excellent communication skills
• Minimum of 5 years of insurance experience in a fast-paced environment

Benefits

• Incentive bonus plan
• Life insurance, AD&D, and disability benefits
• 401(k) retirement savings plan with match
• Competitive pay
• Flexible paid time off policy and paid holidays
• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
• Employee assistance program (EAP)
• Employee stock ownership plan (ESOP)

Training + Development

Interview process

Visa Sponsorship

Security clearance