Inside Sales Representative

Description

• Creating and maintaining a database of current and potential customers.
• Staying informed about competing products and services.
• Understanding customers' needs and identifying sales opportunities.
• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Closing sales and achieving sales targets.
• Complete ongoing training and development programs.
• Working with new customers to establish a relationship with Milton CAT and process sales leads.
• Answering potential customers' questions and sending additional information via phone, text, and email.
• Serve as a liaison between departments.
• Explaining and demonstrating features of products and services.
• Researching and qualifying new leads.
• Keeping up with product and service information and updates.

Requirements

• Prior customer service and cold calling experience is a plus.
• Technical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish.
• Must have a valid driver’s license and maintain a clean driving record.
• Ability to achieve targets and goals.
• Excellent communication skills, both verbal and written.
• Ability to work with customers to understand their needs and solve challenges.
• Excellent organizational skills and the ability to multitask.
• Ability to listen and understand customers’ needs.
• Prior experience with Microsoft Office and other computer applications preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance