Manager, Electric Quality Control

Description

• Ensures audit projects and schedules are prioritized based on risk and business impact. Directs staff to focus on areas that obtain greatest quality benefit to PG&E.
• Reviews post audit reports from staff. Collects, consolidates and analyzes quality control information to determine overall trending and identify gaps or issues, which may include gaps in training or procedural definition/documentation. Prepares reports, presentations and delivers status updates and recommendations for corrective action changes and improvements to leaders. Partners with PG&E Academy, Work Methods and Procedures and other teams to evaluate and implement training, process and or procedural changes that will improve compliance to standards, reliability, safety and customer service.
• Partners with leadership to develop appropriate departmental/quality performance measures to assess effectiveness of overall quality control plans and programs. Continually identifies, proposes and implements process improvements. Work with functional working teams to ensure implementation of corrective actions when control points fail or quality of service does not meet appropriate levels
• Ensures quality program aligns with the Electric operating plan, goals and strategy. Partners with Electric Operations functional teams to ensure quality control points are implemented, monitored and measured for compliance with inspection, maintenance and construction work processes and procedures.
• Oversees the audits of supervisor work verifications to ensure work is completed per standards, processes and procedures.
• Develops and implements processes and plans for quality audits and inspections for both in-house and outsourced maintenance and construction work. Develops baseline measurements for contractor work that is utilized by the Contract Management department(s).
• Manages staff to accomplish results through effective recruitment and selection, training and development, performance management and coaching, and rewards and recognition.

Requirements

• Influence and negotiation skills.
• Leadership experience, electric construction
• Knowledge of construction and maintenance standards
• Strong analysis and decision making skills to review large amounts of information to identify gaps in performance and determine corrective actions
• Experience in quality assurance, or related
• Interpersonal and collaboration skills to effectively deal with stakeholders of various levels
• Knowledge of quality control, quality control and auditing concepts methods, practices and techniques.
• Relevant experience in electric construction, maintenance or compliance, 8 years
• 30% to 50% travel required
• Bachelors Degree in Business Administration or job-related discipline or equivalent experience
• Leadership and coaching/mentoring ability.
• Strong communication skills, both verbal and written

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance