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The role of the Leasing Specialist is to perform a variety of duties associated with leasing and marketing the apartment community, including providing information about the apartment and community to prospective residents, determining the needs and responding promptly to resident concerns, and accurately preparing and assisting with all leasing paperwork.
15d ago
Junior (1-3 years)
Full Time
Frisco, TX
Onsite
Company Size
- Employees
Service Specialisms
Multifamily Property Ownership
Multifamily Property Operations
Property Leasing
Property Acquisitions
Sector Specialisms
Residential
Multifamily
Role
What you would be doing
leasing analysis
paperwork prep
sales techniques
sales closure
team training
community knowledge
Determine the needs and respond promptly to resident needs and concerns in a professional manner
Analyze concerns associated with apartments which are slow to lease and offers recommendations to the Property Manager
Accurately and efficiently prepares and assists with all leasing paperwork
Effectively explain all lease and community policies to new and current residents
Conduct follow up activity with all residents in order to establish positive resident relations
Maintain accurate record of daily prospect calls and visits
Maintain an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.
Providing training and development opportunities for all team members.
Use effective sales techniques on the telephone and in person to maximize the conversion of traffic to leases
Quickly close new sales and lease apartments
Empowering our team members to make timely and responsible decisions and to take the actions necessary to achieve exceptionally high customer satisfaction;
Provide information about the apartment and the community to the prospective residents and schedule visits to the community
Follow all policies and procedures defined by BSR REIT
Maintain current resident files
Completes service requests and communicates to service/maintenance department and enters information into the database
Answering phones, typing, filing and other clerical functions as deemed necessary.
What you bring
high school
ms word
ms excel
1-2 years
close sale
customer service
1-2 years apartment leasing/sales experience
Good organizational skills
Ability to operate general office equipment
High school diploma or GED equivalent required
Ability to multi-task and commit to high performance in a busy work environment
Ability to communicate effectively
Valid Driver's license required
Ability to close a sale
Excellent at both phone and in person sales
General working knowledge of computers and computer programs (MS Word, MS Excel, Resman)
Read and write English fluently
Strong customer service skills
Good verbal skills
Benefits
401k Plan w/employer match
Monthly company contributions to healthcare savings account
Medical insurance, dental insurance, vision insurance, healthcare savings account, short term disability
Company paid long term disability and life insurance
Paid Time off
Apartment Discounts up to 50% off monthly rent
Paid holidays
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
might conduct background checks to ensure the eligibility of the candidate for employment.
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