Associate Property Manager, Multifamily

Description

Associate Property Managers are tasked with maintaining multifamily communities to a market‑ready standard while delivering a high level of resident service. They also build and motivate high‑performing teams to maximize property performance.

Key duties include assisting the Regional Property Manager, overseeing daily operations such as maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. They provide superior customer service to residents and prospects, complete lease paperwork to company standards, and track advertising effectiveness.

The role supervises the entire on‑site team, ensuring adherence to Cushman & Wakefield policies, handling hiring, coaching, and performance management. They maintain resident files, resolve conflicts promptly, manage the community budget and finances, and collaborate with leasing staff to meet marketing and leasing goals.

• Assist Regional Property Manager with overall building operations.
• Oversee maintenance, capital improvements, lease administration, budgeting, and forecasting.
• Manage collections, evictions, vacancy anticipation, marketing, and lease renewals.
• Deliver superior customer service to enhance resident satisfaction and renewals.
• Complete lease and renewal paperwork to company standards.
• Supervise on‑site team, enforce policies, interview, hire, and coach staff.
• Maintain resident files and resolve conflicts promptly.
• Control community budget, expenses, and financial reporting.
• Collaborate with leasing staff to achieve marketing and leasing targets.
• Set performance goals, coach staff, and improve team performance.

Requirements

Core competencies include strong communication and customer service skills, computer literacy with Microsoft Office, and solid office, bookkeeping, and sales abilities. The associate must set performance goals, coach staff, and drive improvements, while effectively managing the team.

Education requirements are a high school diploma or equivalent, with a bachelor’s degree preferred. Candidates need at least three years of property management experience and one year of management experience.

The position operates in a professional office environment with standard office equipment and requires regular travel between properties, often in varying weather conditions. Physical demands include walking, standing for most of the day, climbing stairs, and occasional outdoor work.

• Demonstrate effective communication, computer literacy, and office skills.
• Require high school diploma (Bachelor’s preferred) and 3+ years property management experience.
• Work environment includes office duties, regular travel between properties, and physical activity such as walking and climbing stairs.

Benefits

Cushman & Wakefield offers a comprehensive benefits package, competitive hourly pay ranging from $26.35 to $31.00, and an inclusive, equal‑opportunity workplace. The company provides health, vision, dental, retirement, life, and disability insurance, as well as flexible spending and paid time off.

• Compensation: $26.35–$31.00 hourly plus comprehensive benefits.

Training + Development

Interview process

Visa Sponsorship

Security clearance