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General Manager
Bozzuto
Lead and manage the financial performance and operations of a residential property, foster a positive work environment and cultivate strong relationships with all constituents.
14d ago
$130,000 - $140,000
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Harrison, NJ
Onsite
Company Size
2,000 Employees
Service Specialisms
Property Development
Construction Services
Property Management
Design
Consulting
Engineering
Architecture
Project Management
Sector Specialisms
Residential
Commercial
Role
What you would be doing
customer satisfaction
team leadership
market analysis
financial reporting
coaching
relationship building
- Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
- Inspiring the team to effectively execute sales, marketing and operational activities that achieve budgeted occupancy and customer retention goals
- Taking responsibility for customers’ problems, making sure they’re solved and treating them like you would your best friend
- Creating an operating environment that assures consistent guest satisfaction and yields outstanding customer satisfaction ratings and community reviews
- Proactively managing the performance of all team members through performance reviews, regular constructive feedback and development/growth plans
- Cultivating and maintaining strong, loyal relationships with all constituents—owners, residents, employees and vendors
- Supporting participation in training and educational opportunities
- You roll up your sleeves and assist team members—no job is “below your pay grade”
- Inspiring the professional growth and development of all team members by encouraging knowledge sharing and collaboration
- Creating and delivering timely and accurate financial and operational performance reports to clients and ownership groups that clearly explain operational effectiveness, trends and variances
- Partnering with consumer marketing to implement marketing strategies that position the community as a destination for people seeking engaged and enriched living experiences
- You play an active role in making certain the community is impeccable
- Managing the financial performance of the property in accordance with the established budget
- Being an expert on the competitive marketplace and effectively coaching the team to proficiency in differentiating the community and Bozzuto from competition
- Building a motivating environment that encourages your team to give their very best
- Effectively coaching all team members to understand how they contribute to the big picture
What you bring
degree
yardi
financial skills
communication
experience
team building
- 4 year college degree or equivalent relevant experience
- 5+ years of experience in the property management, hospitality or retail industries
- Experience managing a budget and/or P&L
- A sharp professional appearance
- Strong financial skills with a basic knowledge of generally accepted accounting principles (GAAP)
- Outstanding communication skills, both written and verbal
- A track record of success building, developing and retaining high-performing teams
- A track record of building and maintaining strong relationships with clients, investors, ownership groups and vendors
- Proficiency with industry software (YARDI), apps and computer programs
- Coaching in the moment and providing team members with opportunities to develop their skills while simultaneously developing your own
- Working weekends when prospective residents are out looking for their new home—one weekend per month with two days off during the week
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Competitive compensation.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
- Retirement planning. We offer a 401k program with a company match.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- credit and background checks are required for this position.
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Company
Overview
20,000 Homes
Properties Delivered
More than 20,000 high-quality homes across the East Coast, including urban and suburban locations.
- Develops spaces that enhance residents' lives with modern amenities and design.
- Creates mixed-use developments, high-rise buildings, luxury apartments, and affordable housing.
- Known for blending residential, commercial, and retail spaces in large-scale urban projects.
- Offers comprehensive services in construction, management, and homebuilding.
- Builds long-term relationships with tenants, investors, and partners through successful real estate projects.
- Concern for the communities we touch
- Creativity in everything we do
- Passion in our approach to business
- Perfection as a goal worth pursuing
- People First
- Exceed Expectations
- Communication – we communicate openly and honestly, seeking to understand the needs and view of others.
- Innovation – we are courageous in challenging what exists today, agile in responding to new opportunities, and tenacious in defining our future.
- Integrity – we maintain the highest level of ethical conduct, in all that we do, never compromising our values.
100,000 Residences
Residences Managed
The company oversees the retrofitting of over 100,000 residences to reduce energy and water consumption.
2050 Target
Net Zero Commitment
Committed to achieving net zero carbon emissions by 2050 across all operations.
- Implements energy-efficient design and construction across all developments
- Uses Rise by Bozzuto program to engage communities in sustainability initiatives
- Reports annual reductions in energy intensity across its managed portfolio
- Partners with suppliers to source environmentally responsible materials and reduce embodied carbon
75%
Intern Conversion Rate
The company successfully converts 75% of student interns into permanent positions, reflecting its commitment to nurturing talent from diverse backgrounds.
8 Groups
Employee Resource Groups
The company fosters an inclusive environment by hosting eight unique Employee Resource Groups open to all employees, promoting diversity and belonging.
- Launched inclusive leadership training for all managers and online learning for all associates, enhancing cultural competence and fostering an inclusive workplace.
- Offers company-wide virtual events, guest speakers, and shared learning content focused on belonging, creating opportunities for employees to engage and learn about diversity.
- Stephanie Williams is the company’s first African American president of Bozzuto Management Company, marking a significant milestone in leadership diversity.
- The workforce includes representation across diverse backgrounds, reflecting the company’s core values of inclusion and equity.
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