Train, direct, and evaluate staff to resolve customer complaints promptly and efficiently. Participate with other unit personnel in resolution of customer complaints where necessary.
Plan, organize and staff key office and field positions to support overall department goals and objectives. Direct and coordinate project teams, including office and field staff in conjunction with other team members
Lead quality assurance efforts that result in service agreement renewal
Develops standards and procedures for the department. Monitors overall quantity and quality of work performed.
Maintain positive financial posture for the department. This includes tracking project costs, preparing project cost reports and other related project documentation
Support the training and development of direct reports and division staff
Lead by example when adhering to company safety practices and procedures
Schedule, assign, and direct the work of office department staff. This includes hiring, motivating and coaching, training, disciplinary action, performance reviews and compensation decisions
Determines scope of department work activities or projects, job objectives, schedules, budget considerations, and personnel assignments. Review and monitor department status and progress
Build and maintain successful and sustained relationships and communication with clients, field and office employees, as well as company Executives and peers
Requirements
nicet certified
alarm design
alarm estimating
microsoft office
bachelor's
commercial mgmt
Extensive experience in field operations
Computer skills: Proficient in Microsoft Office (outlook, word, excel)
Excellent written and oral communication skills
Bachelor’s Degree in technical/business or equivalent work experience
Experience with Commercial Management
Ability to work cooperatively with employees at all levels of the organization
Valid driver’s license
Excellent organizational skills and multi-tasking skills, with the ability to handle multiple projects simultaneously
Fire Protection Knowledge
Exceptional organizational and time management skills
Ability to analyze P&L’s
Fire Alarm Design experience
NICET Certified in Fire Alarm/Special Hazard Systems
Understand customer organization and decision-making process to effectively participate in strategy development and presentation.
Ability to be prompt and courteous when interacting with co-workers and Clients
Proficient in Fire Alarm estimating and project management
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1987
Year Founded
The company was established in 1987 and has since become a leading provider of mechanical and fire protection services.
Specializes in delivering high-quality plumbing, HVAC, and fire protection systems for a diverse range of commercial, industrial, and residential projects.
Has earned a reputation for timely project delivery, safety, and providing solutions that meet the evolving needs of its clients.
Committed to maintaining the highest standards in all its work, from installation to ongoing service and maintenance.
Known for its ability to handle large-scale, complex projects with a focus on customer satisfaction and cost-effectiveness.
The company’s portfolio includes a variety of iconic structures and key infrastructure projects across the region.
In addition to their core services, Sobieski is also a recognized leader in preventative maintenance and emergency response capabilities.
Culture + Values
Integrity – All members of our team have integrity in every decision they make.
Family – We treat our team like family so our employees are happy, loyal and trustworthy.
Courage – Everyone who is a part of Sobieski has the courage to make the right decision at all times.
We regard our employees’ satisfaction as important as customer service and company profitability.
We will foster training for all our employees on an on‑going basis to improve and uphold high performance standards.
Full‑time Safety Department, OSHA 10‑hour certification, annual refresher training and biweekly Executive Safety Committee meetings.
Environment + Sustainability
8,876 ft²
Geothermal Project Size
A custom home in Wilmington features an impressively large geothermal heat pump and water-to-water system installation.
4 terminations
Duct Terminations Reduced
Significantly reduced external duct terminations by installing energy recovery ventilators, improving energy efficiency.
Utilized energy recovery ventilators to reduce external duct terminations (e.g., from 12 rooms to 4 terminations).
In another project, employed variable-capacity geothermal heat pumps, ERVs, steam humidifiers, and tankless hot water systems to optimize energy efficiency.
No publicly stated net-zero target date found in website content.
Inclusion & Diversity
No explicit DEI strategy or outcomes disclosed on website or LinkedIn.
No gender‑related statistics or strategic goals publicly available.