Warranty Representative

Description

The Warranty Representative will oversee the warranty process, work directly with homeowners to assess concerns, coordinate repairs with trade partners, document all work, and ensure service orders are completed within 14 days. The role may also include assisting builders with punch‑out on jobs under construction to achieve zero defects at closing.

• Manage overall warranty process.
• Evaluate homeowner warranty concerns and coordinate follow‑up with trade partners.
• Document repairs, materials, and labor for each job.
• Complete service work orders within 14 days.
• Assist builders with punch‑out on construction jobs to ensure zero defects at closing.

Requirements

• Prior scattered‑site residential construction experience (preferred).
• Technical construction knowledge of processes and terminology.
• Strong time‑management skills to schedule and organize multiple jobs.
• Proficiency with technology (smartphone, iPad) and Microsoft Outlook.

Benefits

Schumacher Homes is an award‑winning custom homebuilder that aims to provide the ultimate customer experience. They offer a 36‑hour flexible work week to promote work‑life balance and are hiring for their Greenville/Spartanburg, SC location.

• Medical, dental, vision, life, critical illness, and accident insurance.
• 401(k) plan with employer match.
• Paid time off and paid holidays.
• Homebuilding discount.
• Company‑provided vehicle, gas card, iPad, and cell phone.

Training + Development

Interview process

Visa Sponsorship

Security clearance