Senior Communications Business Partnering Manager

Description

• You’ll manage announcements, briefings and events for the function, including monitoring comments and preparing suitable responses to enhance employee engagement, support culture change and ultimately improve performance
• You’ll establish and maintain strong and trusting relationships with key stakeholders, working collaboratively in order to support the identification, development and delivery their internal and external communications goals.
• You’ll manage the processes, quality standards and operational systems so that functional communications can be run effectively.
• As part of a newly formed, fast-paced and ambitious Strategic Communications team, you’ll play a key role in shaping how we tell the story of Scotland’s Railway. You’ll report to the Head of Strategic Communications – delivering a new business partnering approach with two of our most important internal teams : Route (responsible for track, signalling and other infrastructure that keeps Scotland’s Railway operational); and HR & Transformation (with a focus on talent attraction, retention and development).
• Following initial training, you’ll join a regional on-call rota, supporting the effective operation of Scotland’s Railway, including during resilience events.
• You’ll forge communications plans, working collaboratively as a business partner, to include content, campaigns and key channels, in order to support the delivery of business objectives and drive performance.
• You’ll develop content and materials as appropriate to promote business critical initiatives from the function for national audiences and monitor the effectiveness of communications, taking corrective action where necessary, proactively highlight any significant issues and use to drive improvements.
• You’ll develop, drive and implement new business partnering plans, working with senior leaders and teams across your two areas to ensure effective delivery against shared objectives.
• You’ll coach, advise and challenge senior leaders in understanding the impact of their communications and how they contribute to the achievement of functional objectives.
• You’ll build productive two-way relationships with wider communications colleagues to keep them informed of relevant issues as well as identify, and access their expertise when required.
• You’ll liaise with Communications Business Partners in other areas of the business in order to work collaboratively on cross business/geographical communications and issues.

Requirements

• Proven ability to grasp, understand and promote complex and sensitive issues in a persuasive and sensible way.
• Proven track record of operating in a complex working environment and managing ambiguity.
• Experience of working within a unionised environment and/or regulated sector.
• Excellent written and spoken communications skills.
• Confident using communications planning, design, management and distribution tools and platforms.
• Understanding of project management principles and experience of managing complex projects to successful conclusion.
• Knowledge and understanding of communications frameworks, planning, delivery and evaluation, including new and innovative best practice communications.
• Educated to degree level or a professional communications qualification (eg CIPR, PRCA, IoIC,) or demonstrable equivalent experience and a commitment to continuous professional development.
• A strong team player with experience of working in partnership with senior leaders, teams and colleagues, helping work together to deliver.
• Office 365 experience.
• A professional communicator with evidence of having managed multi-channel communications in a large organisation, including developing and delivering multi-disciplinary communication programmes.
• Ability to shape and deliver key messages to various audiences and their individual needs.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance