Branch Manager

Description

• Conduct performance evaluations, recommend salary/bonus adjustments; counsel/discipline employees when needed; coordinate branch staff training when needed.
• Represent the bank at community functions toand develop new business, both during and after bank hours
• Identify and facilitate lending opportunities with new and existing customers; consumer and business
• Assist in facilitating meetings between clients or prospects and appropriate bank personnel
• Manage and execute the process of assisting customers with issues and/or questions relating to their accounts
• Maintain an environment that fosters teamwork
• Actively involved in coaching and development of branch staff to ensure consistent, measurable results
• Ensure all branch employees adhere to the standard of owning all inquiries and replying with 24 hours.
• Manage and support the professional development of all Branch Team members
• Ensure branch safety and soundness through adherence to audit, regulatory and procedural guidelines
• Primary focus on business development and relationship building through promotion of NB products and services to customers and prospects in the community
• Develop strong relationships with existing customers; establish and maintain a network of contacts in market area to find prospect leads and generate referrals
• Demonstrate and promote high ethical standards and behaviors

Requirements

• Proficient in Microsoft Office
• Be able to lift 30 pounds
• Extensive background in bank operating policies and procedures, banking regulations (state and federal)
• Must have reliable transportation; must be flexible and able to adapt to new job locations and re-assignments
• Ability to adhere to Needham Bank’s Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)
• 5 plus years of management and/or leadership experience
• Proven track record with sales and new business development
• Fluent in written and verbal English communication skills
• Highly motivated and experienced manager
• Demonstrate best-in-class customer experience and ensure the same of branch team through consistent and effective coaching/development of branch staff
• 5 plus years’ experience as a successful branch manager
• Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings
• Bachelor’s degree highly desired or equivalent experience/combined education required (banking industry experience highly preferred)
• Ability to build strong relationships across the organization and in the community

Benefits

• Normal business office environment

Training + Development

Interview process

Visa Sponsorship

Security clearance