Conduct performance evaluations, recommend salary/bonus adjustments; counsel/discipline employees when needed; coordinate branch staff training when needed.
Represent the bank at community functions toand develop new business, both during and after bank hours
Identify and facilitate lending opportunities with new and existing customers; consumer and business
Assist in facilitating meetings between clients or prospects and appropriate bank personnel
Manage and execute the process of assisting customers with issues and/or questions relating to their accounts
Maintain an environment that fosters teamwork
Actively involved in coaching and development of branch staff to ensure consistent, measurable results
Ensure all branch employees adhere to the standard of owning all inquiries and replying with 24 hours.
Manage and support the professional development of all Branch Team members
Ensure branch safety and soundness through adherence to audit, regulatory and procedural guidelines
Primary focus on business development and relationship building through promotion of NB products and services to customers and prospects in the community
Develop strong relationships with existing customers; establish and maintain a network of contacts in market area to find prospect leads and generate referrals
Demonstrate and promote high ethical standards and behaviors
Requirements
microsoft office
banking regulations
management experience
business development
english communication
bachelor’s degree
Proficient in Microsoft Office
Be able to lift 30 pounds
Extensive background in bank operating policies and procedures, banking regulations (state and federal)
Must have reliable transportation; must be flexible and able to adapt to new job locations and re-assignments
Ability to adhere to Needham Bank’s Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)
5 plus years of management and/or leadership experience
Proven track record with sales and new business development
Fluent in written and verbal English communication skills
Highly motivated and experienced manager
Demonstrate best-in-class customer experience and ensure the same of branch team through consistent and effective coaching/development of branch staff
5 plus years’ experience as a successful branch manager
Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings
Bachelor’s degree highly desired or equivalent experience/combined education required (banking industry experience highly preferred)
Ability to build strong relationships across the organization and in the community
Benefits
Normal business office environment
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Since 1834
Year of founding
Established as one of the oldest financial institutions in New England.
A trusted financial partner, offering a wide range of banking solutions including personal banking, business services, and loans.
Focused on building lasting relationships with clients through dedicated customer support and tailored solutions.
Known for its deep commitment to local businesses, supporting growth and financial stability across New England.
Consistently demonstrates resilience, adapting to changing financial landscapes while maintaining strong community roots.
Expanding its services to meet the evolving needs of both individuals and businesses.
Specializes in residential and commercial real estate loans, helping customers navigate home buying and property investments.
Plays a key role in supporting local entrepreneurs, offering business loans and financial services that promote growth and innovation.
Culture + Values
We are committed to providing exceptional service to our customers.
We build long-term relationships based on trust, respect, and loyalty.
We are a team-driven organization that values collaboration and communication.
We embrace innovation and continuous improvement to better serve our customers.
We support the communities in which we operate by engaging in local partnerships and activities.
We foster a work environment that encourages professional growth, diversity of thought, and inclusivity.
Environment + Sustainability
2030 Target
Net Zero Emissions Goal
Aims to achieve net zero emissions by 2030.
Committed to reducing environmental impact and promoting sustainability.
Uses energy-efficient technologies in office spaces to minimize energy consumption.
Promotes green initiatives by supporting environmentally responsible projects and partnerships.
Focuses on sustainability through reducing paper usage, increasing recycling efforts, and energy conservation.
Inclusion & Diversity
Promotes a culture of inclusion and diversity throughout the organization.
Has a gender-diverse workforce, with a commitment to ensuring equal opportunities for all employees.
Focuses on increasing female representation in senior leadership roles.
Aims to increase diversity in its workforce while ensuring fairness and equal opportunity.