Documentation & Compliance: Ensure compliance through thorough documentation, including wireless heatmaps, configuration standards, change records, and security checklists.
Wireless Design & Planning: Design and optimize internal and external enterprise-grade wireless networks using specialized planning software, ensuring seamless accommodation of various Wi-Fi applications including voice, video, and location-based services.
Site Surveys: Conduct passive and active on-site RF surveys with Ekahau Pro, analyzing results to strategically guide access point placement for optimal coverage, capacity, and fault tolerance across diverse environments.
Network Monitoring & Management: Utilize Cisco Catalyst Center (formerly DNA Center) for comprehensive centralized monitoring, configuration management, and assurance reporting.
Hardware Deployment: Configure and manage diverse Cisco wireless hardware, including 3700, 3800, and 9100 series access points, along with 5520 and 9800 Wireless LAN Controllers (WLCs), supporting both legacy and next-generation wireless standards (802.11ac through 802.11ax / Wi-Fi 6E).
Mentorship & Governance: Provide technical guidance to junior staff and contribute to setting wireless standards and best practices across the agency.
Project Support: Provide operational support for the wireless components of infrastructure modernization projects, Wi-Fi expansion initiatives, and building renovations requiring RF impact assessments.
Performance Optimization: Continuously monitor key wireless performance indicators (KPIs) and actively tune RF parameters, including power levels, channel plans, and band steering, to effectively reduce co-channel interference and maximize client performance.
Security & Authentication: Implement and enforce secure wireless access policies via Cisco ISE, encompassing 802.1X, certificate-based onboarding, and guest Wi-Fi segmentation.
Incident Response & Troubleshooting: Serve as the lead operational escalation point for complex wireless issues, performing packet captures, spectrum surveys, and log analysis, and coordinating root cause analysis for service disruptions.
Requirements
ccna
ccnp
cwna
solarwinds
ise
project management
Strong analytical and troubleshooting skills.
Minimum 3 years of experience configuring 9800 series wireless LAN controllers.
Ability to interpret spectrum analysis signatures, diagnose and address interference issues, and optimize wireless environments to meet SLA targets.
Knowledge of regulatory requirements and compliance standards related to wireless services.
Thorough understanding of wireless rogue detection and mitigation techniques.
Deep understanding of RF principles, IEEE 802.11 protocols, roaming behaviors, and WLAN QoS.
Experience designing fault tolerant wireless networks for data, video and voice.
Cisco Routing and Switching certifications: CCNA, CCNP.
Strong interpersonal skills with the ability to effectively collaborate with cross-functional teams, senior leadership and external vendors.
Understanding of Cisco routing and switching technologies, principles and protocols.
Detail-oriented with strong organizational and time management skills.
Must have a valid driver’s license and be able to travel to any of the Port Authority locations.
Must have obtained one or more of the following industry certifications: CWNA, CWDP, CWSP, Ekahau ECSE, Cisco ENWLSI, or CCNP Enterprise (with Wireless focus).
Hands-on experience configuring Cisco Identity Service Engine (ISE) for RADIUS authentication.
Experience deploying and supporting wireless bridging and MESH topologies.
Experience with the SolarWinds network performance monitoring suite.
Working knowledge of Cisco Catalyst Center (formerly DNA Center) for comprehensive wireless visibility and assurance.
Project management experience.
Thorough knowledge of wireless security protocols and practices.
Experience designing and supporting wireless guest networks using mobility anchors.
Minimum 5 - 7 years of hands-on experience configuring Cisco Wireless LAN Controllers (WLCs) and Access Points (APs), preferably within a public sector or highly regulated environment.
Familiar with the operation and application of various atypical antenna types, such as high-gain omni-directional bridging, patch, Yagi and sector.
Minimum 3 years of 802.11 wireless survey, design and troubleshooting experience using industry leading tools such as Ekahau + sidekick or AirMagnet .
Able to work on a ladder five feet off the ground.
Excellent verbal and written communication skills.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
initial phone interview for qualified candidates
in‑depth interview(s) and/or assessment(s)
Visa Sponsorship
Information not given or found
Security clearance
conditional job offer leads to background check
Company
Overview
1921 Established
Year of establishment
The Port Authority was founded to oversee critical infrastructure development between New York and New Jersey.
It plays a crucial role in overseeing key infrastructure between two of the most populous and connected states in the U.S.
It operates a vast network of assets, including major airports, bus terminals, rail facilities, and shipping ports.
It oversees some of the busiest transportation hubs in the world, including John F. Kennedy International Airport and Port Newark-Elizabeth Marine Terminal.
In addition to transportation, it plays a key role in regional planning and economic development, improving connectivity for businesses and commuters alike.
Major projects include the ongoing redevelopment of LaGuardia Airport, the modernization of the Port Authority Bus Terminal, and the expansion of the PATH rail network.
It has historically been at the forefront of innovations in large-scale infrastructure projects, setting new standards in efficiency and sustainability.
A standout achievement was its leadership in the post-9/11 rebuilding efforts at the World Trade Center site, culminating in the construction of the One World Trade Center.
Culture + Values
Integrity: The company operates with honesty, fairness, and transparency.
Safety: The company maintains a safe environment for employees, partners, and the public.
Accountability: The company is responsible and answerable for its actions.
Innovation: The company embraces new ideas and technologies to improve performance.
Collaboration: The company partners across agencies, jurisdictions, and communities.
Environment + Sustainability
Net-zero by 2050
Greenhouse Gas Emissions Target
Aimed to achieve zero-net greenhouse gas emissions by 2050.
$344 million
EPA Funding Secured
Secured $344 million in funding for zero-emission cargo equipment and other green initiatives.
5 MW
Solar Array Installation
Installed a 5-megawatt solar array at Newark Airport.
70,000 gallons
Fuel Savings
Annual fuel savings achieved through road upgrades in the Port Newark Corridor.
35% reduction in Scope 1 & 2 emissions by 2025; 50% by 2030.
Converted 98% of ship-to-shore and rail-mounted gantry cranes to electric, targeting 100% by 2026.
Light-duty non-emergency vehicle fleet 50% electric by 2025; fully electric by 2028.
Building One retrofit in progress to be fossil-fuel-free by 2025.
Initiated largest solar plus storage system at JFK Airport.
First U.S. airport agency to adopt Paris Climate Agreement commitments.
Electric-truck charging stations and Tier 4/zero-emission material-handling equipment phasing.
Inclusion & Diversity
48% Women
Women in Management
Women hold 48% of Board-appointed management positions within the organization.
5% Target
Annual Female Leadership Goal
An annual target to increase female representation in senior leadership by 5% has been set.
20% Higher Promotion
Mentorship Program Success
Participants in the mentorship program, 60% of whom are women, have a promotion rate 20% higher than average.
98% Pay Gaps Corrected
Gender Pay Equity Review
A comprehensive gender pay equity review in 2024 identified and corrected 98% of pay gaps.