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Remodeling Service Manager
Mad City Windows & Baths
Diagnosing and resolving service issues for replacement windows, doors, and remodeling projects, including creating service tickets, ordering parts, and scheduling appointments.
20d ago
$55,000 - $65,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Contractor
Cedar Rapids, IA
Field
Company Size
200 Employees
Service Specialisms
Window Installation
Bath Installation
Remodeling
Construction Services
Home Improvement
Sector Specialisms
Residential
Buildings
Role
What you would be doing
employee updates
parts management
service documentation
appointment scheduling
customer support
field coordination
- Keep employees up to date on new or old product issues.
- Order, track and keep reports on all service parts.
- Create detailed service tickets and parts lists.
- Schedule servicing appointments.
- Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.
- Communicate with Field Managers and Service Technicians for proper follow up on field issues.
What you bring
remodeling
construction
carpentry
multi-tasking
communication
fast-paced
- Basic computer skills
- Excellent communication skills
- Ablity to multi-task in a fast-paced environment
- Experience working with customers to solve problems
- Previous Remodeling, Construction or Carpentry experience required
- Competitive salary of $55 - 65k/yr
- Consistent schedules and professional growth opportunities
- Comprehensive benefits including medical, dental, and vision
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks are mentioned.
Company
Overview
- Founded with a commitment to providing high-quality windows, baths, and roofing solutions.
- Offers a wide range of home improvement services, focusing on energy-efficient installations.
- Specializes in custom window and bath installations that enhance both functionality and aesthetics.
- Serves both residential and commercial sectors, ensuring a diverse portfolio of successful projects.
- Known for professional customer service, ensuring satisfaction from initial consultation to final installation.
- Has completed numerous large-scale renovations and remodels, especially in the Midwest region.
- Dedicated to using premium materials that provide durability and long-lasting value to clients.
- Pioneers in energy-efficient home solutions, offering green alternatives that reduce utility costs.
- A standout in providing personalized solutions for each home or business, no matter the size.
A+ rating since 1998
BBB Rating
Rated A+ by the Better Business Bureau since 1998, ensuring consistent delivery of timely and professional installations with lifetime warranties and certified technicians.
- Every new window installation project is given the same care, courtesy and respect that we would give our own family.
99.7% UV light blocked
Energy Efficiency
ENERGY STAR–certified windows prevent harmful UV rays from entering, ensuring long-term protection and energy savings.
Lifetime warranty
Product Durability
Confidence in materials and construction ensures reduced waste and less frequent replacements over time.
- Use of argon-gas filled, multi-pane, low-E/SolarMax® glass reduces heating/cooling energy use
- No publicly disclosed DEI strategy or gender‑related data available
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