Field Reliability Technician
Plug Power
Perform fuel cell testing, troubleshooting, and field support with travel up to 50%.
7 days ago ago
$23 - $33
Junior (1-3 years)
Full Time
Albany, NY
Field
Company Size
3,224 Employees
Service Specialisms
Turnkey implementation
Aftermarket services
Hydrogen fuel delivery services
Fuel cell solutions
Hydrogen station design
Hydrogen storage solutions
Construction
Maintenance
Sector Specialisms
Energy
Industrial
Transportation
Infrastructure
Commercial
E-mobility
Hydrogen fuel cells
Sustainability
Role
What you would be doing
inventory management
reliability upgrades
customer support
lab training
experiment conduct
data recording
- Represent Plug Power in a professional manner at all times and in all interactions
- Follow all environmental health and safety regulations in the course of work, compliance with all OSHA, State, and/or Customer Site specific standards/procedures
- Maintaining inventory and transaction accuracy of special or modified systems, sub-systems, and/or components for testing and performance analysis
- Travel up to 50% to customer sites to support the implementation of reliability processes, upgrades, or procedures.
- Providing support service to customers and the plug field services team as required.
- Train new lab technicians and write SOPs for training, as required
- Conduct experiments, gather data and perform basic investigations
- Maintain accurate and detailed records of research findings and enter results in appropriate database
- Perform additional basic lab functions and tests as required
- Maintain proper housekeeping to promote a safe and efficient workplace
- Prepare materials for chemical experiments, conduct chemical experiments, and perform/oversee testing according to an investigative plan
What you bring
excel
driver license
high school
two years
troubleshooting
team player
- Must be able to lift up to 50 lbs. unassisted
- Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle
- High school diploma or equivalent; Associates or vocational degree is preferred
- Proficient with Microsoft Office software including highly developed skills within Excel
- Team player with a positive communication style
- Demonstrated analytical abilities with strong attention to detail
- Ability to work overtime as assigned and commit to a flexible work schedule around manufacturing demand
- Comfort operating hand/power tools safely and efficiently
- Ability to read, interpret and adhere to Standard Operating Procedures (SOPs) and assembly instructions
- Two (2) or more years of related work experience in a technology manufacturing, electrical, mechanical, or related field
- Ability to operate a computer and perform computer transactions accurately
- Ability to travel as needed to carry out duties of the position – up to 50%
- Ability to manage projects and multi-task effectively
- Quality focused and detail-oriented
- Ability to role model high standards of professionalism
- Must be capable of working independently, in a fast-paced environment, with minimal supervision
- Ability to stand and/or and sit for long periods of time in performance of job functions in freezer/cold and warehouse/hot environments
- Travel as required for business needs; expected to drive safely and to adhere to all traffic laws
- Ability to perform advanced troubleshooting and problem solving to diagnose system, sub-system, and ancillary component issues during the investigative process
- Superior communication skills
- Must professionally communicate and collaborate with other Plug Power team members and supervisors
- High degree of manual dexterity and mechanical aptitude
- Excellent follow-through
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1997
Year of establishment
The company was established in 1997 with a focus on pioneering hydrogen fuel cell systems.
$629M Revenue
Annual revenue in 2024
The company generated $629 million in revenue in 2024, reflecting its growing presence in the hydrogen ecosystem.
69,000+ Systems Deployed
Fuel cell systems worldwide
Over 69,000 fuel cell systems have been deployed, showcasing the company's extensive reach.
250+ Fueling Stations
Global fueling infrastructure
More than 250 fueling stations have been built, supporting the hydrogen ecosystem.
- Pioneered hydrogen fuel cell systems to replace batteries in forklifts and industrial vehicles.
- Expanded into a full hydrogen ecosystem: producing, liquefying, storing, transporting, dispensing, and converting hydrogen to power.
- Notable customers include Amazon, Walmart, BMW, and Renault, with strategic joint ventures like HYVIA in Europe.
- Recorded substantial losses (~$2.1B) in 2024 while scaling up its GenEco electrolyzer platform.
- Ongoing hydrogen plant projects in Georgia, Tennessee, and Louisiana backed by the U.S. DOE.
- Streamlining operations and cutting costs through Project Quantum Leap restructuring.
- Aims to become one of the world’s largest green hydrogen producers, targeting both vehicle and stationary power applications.
- Innovate – Create new ideas, approaches and technologies that change the world. Be insatiably curious and confident. Learn and adapt quickly. Constantly strive to exceed expectations.
- Communicate – Listen and seek to understand. Hear inspiration and seek expertise from across the globe. Communicate openly and honestly; be transparent.
- Humble, but Gutsy – Embrace new opportunities with a fearless, action‑oriented perspective. Learn and iterate. Truly game‑changing ideas are rarely safe.
- Collaborate – Be inclusive and involve the right people. Let go where appropriate and trust your team members to do their part.
- Respect – Respect each other and individual unique experiences and expertise. Treat everyone with dignity, compassion and professionalism.
- True – Act with integrity. Be helpful. Do the right thing.
2030 Net Zero Target
GHG Emissions Reduction
Aiming to achieve net-zero greenhouse gas emissions across operations and value chain by 2030.
500 Ton/day Hydrogen Target
Green Hydrogen Production
A goal to produce 500 tons per day of green liquid hydrogen in North America by the end of 2025.
84% GHG Reduction
Carbon-Efficient Hydrogen
DOE-backed facilities reduce greenhouse gas emissions by ~84% compared to methane-based hydrogen production.
1000 Ton/day Global Scale
Hydrogen Expansion
Plans to scale green hydrogen production to 1,000 tons per day globally by 2028.
- Green hydrogen plants to be powered by 100% renewable energy (e.g., Brookfield Renewable deal for first plant).
- DOE-backed $1.66 billion loan guarantee secured in Jan 2025 to build up to six zero- or low-carbon hydrogen production/liquefaction facilities.
- Expanded green hydrogen capacity: 3 operational plants producing 45 tons/day; aiming for 70 tons/day by end of 2022.
- Tracked Scope 1/2 emissions, GHG inventory, water usage, and conducted materiality assessment with PwC in 2022.
- Aspirational goal to create a workplace that values cultural diversity in recruitment, development, and retention of employees.
- Diversity, inclusion, and belonging initiatives aim to provide all employees with opportunities to learn, grow, and contribute fully to their work.
- No detailed public data on gender ratios or current demographic percentages is disclosed.
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