Rent Control Officer at Respond in Dublin, County Dublin, Ireland | EUR34,250-44,300 | Kablio

Role

Description

rent accounting

arrears control

rent statements

rent reviews

reporting

client liaison

Ensure accounts at commencement and termination of tenancies are correct.
To ensure that income documentation is received and accurate when rent is being charged for all residents.
To implement the Company Rent & Arrears Policy effectively in your region and ensure that targets set in relation to overall percentage rent arrears, the accuracy of balances and rents being charged are achieved.
To work in cooperation with our legal dept. in the preparation of submissions to the RTB.
Prepare and present relevant reports as required.
General office duties including filing records management, dealing with rental queries, mail and photocopying.
Work as part of a multi-disciplinary team liaising on a daily basis with internal and external clients and agencies.
Liaise with Local Authorities on all HAP and RAS applications.
To coordinate the issuing of rent statements to residents on a quarterly basis. These are issued from Waterford.
To complete Annual Rent Reviews and periodic rent reviews as required on all accounts.
To ensure that residents rent balances are correct at all times.
To ensure that effective rent arrears controls are put in place and that total rent arrears are not greater than 3% of annual rental income.

Requirements

excel

word

ms office

driver's licence

credit control

administration

Excellent negotiation, organisation and planning skills.
Good report writing and presentation skills.
A number of years of experience in a credit control/collections environment would be highly desirable.
A number of years experience in an administrative role essential.
Ability to work as part of a team and to deadlines.
Previous collections experience desirable.
A full driver's licence and full use of a car is essential.
Good computer literacy including proficiency in the MS Office suite, particularly Excel & Word.
Excellent numeracy skills.
Excellent communication and interpersonal skills including the ability to remain calm and polite with customers who may be angry or upset.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Early 1980s founded

Year of establishment

The organisation was established in the early 1980s, marking the beginning of its impact on Ireland's social housing sector.

€2 billion programme

Housing Development Budget

The organisation manages a €2 billion housing programme, delivering thousands of mixed-tenure homes across Ireland.

€65k savings per home

The organisation achieves cost savings of approximately €65,000 per home through fixed-price contracts.

4,000+ homes in 2025

Construction Milestone

The organisation is on track to deliver over 4,000 homes under construction by 2025.

Pioneered a construction-led model that reshaped Ireland’s social housing sector.
Drives a housing programme with an in-house team of architects, planners, quantity surveyors, and construction managers.
Partners with state agencies and local authorities on major Dublin schemes, including Airton Road, Rathbourne Wharf, and Parkleigh.
Embeds community infrastructure like crèches, retail units, and open spaces into projects to foster vibrant, sustainable neighborhoods.
Creates family homeless hubs with 24/7 support, early-year and eldercare centres, and refugee resettlement services across Ireland.
Pilots innovative initiatives like the Brain Health Village in Wicklow, integrating health research into housing design.
Operates as Ireland’s largest construction-led Approved Housing Body.

Culture + Values

They are committed to providing quality services to their tenants and communities.
They strive to create an inclusive and supportive working environment.
They value collaboration and teamwork.
They act with integrity, professionalism, and respect.
They are passionate about social impact and housing solutions.

Environment + Sustainability

2050 Net Zero

Carbon Neutrality Target

Aiming to achieve net zero carbon emissions by the year 2050, showcasing a commitment to climate action and sustainability.

Aim to reduce carbon emissions and improve energy efficiency across housing stock.
New developments designed to be energy efficient and sustainable.
Focus on improving environmental performance and promoting sustainability across operations.

Inclusion & Diversity

Actively promote gender equality and inclusive practices.
Aim for a diverse workforce with equal opportunities for all.
Focus on creating a supportive environment for all employees, regardless of background.

Articles

About Respond

Careers

Projects

Role

Description

rent accounting

arrears control

rent statements

rent reviews

reporting

client liaison

Ensure accounts at commencement and termination of tenancies are correct.
To ensure that income documentation is received and accurate when rent is being charged for all residents.
To implement the Company Rent & Arrears Policy effectively in your region and ensure that targets set in relation to overall percentage rent arrears, the accuracy of balances and rents being charged are achieved.
To work in cooperation with our legal dept. in the preparation of submissions to the RTB.
Prepare and present relevant reports as required.
General office duties including filing records management, dealing with rental queries, mail and photocopying.
Work as part of a multi-disciplinary team liaising on a daily basis with internal and external clients and agencies.
Liaise with Local Authorities on all HAP and RAS applications.
To coordinate the issuing of rent statements to residents on a quarterly basis. These are issued from Waterford.
To complete Annual Rent Reviews and periodic rent reviews as required on all accounts.
To ensure that residents rent balances are correct at all times.
To ensure that effective rent arrears controls are put in place and that total rent arrears are not greater than 3% of annual rental income.

Requirements

excel

word

ms office

driver's licence

credit control

administration

Excellent negotiation, organisation and planning skills.
Good report writing and presentation skills.
A number of years of experience in a credit control/collections environment would be highly desirable.
A number of years experience in an administrative role essential.
Ability to work as part of a team and to deadlines.
Previous collections experience desirable.
A full driver's licence and full use of a car is essential.
Good computer literacy including proficiency in the MS Office suite, particularly Excel & Word.
Excellent numeracy skills.
Excellent communication and interpersonal skills including the ability to remain calm and polite with customers who may be angry or upset.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Early 1980s founded

Year of establishment

The organisation was established in the early 1980s, marking the beginning of its impact on Ireland's social housing sector.

€2 billion programme

Housing Development Budget

The organisation manages a €2 billion housing programme, delivering thousands of mixed-tenure homes across Ireland.

€65k savings per home

The organisation achieves cost savings of approximately €65,000 per home through fixed-price contracts.

4,000+ homes in 2025

Construction Milestone

The organisation is on track to deliver over 4,000 homes under construction by 2025.

Pioneered a construction-led model that reshaped Ireland’s social housing sector.
Drives a housing programme with an in-house team of architects, planners, quantity surveyors, and construction managers.
Partners with state agencies and local authorities on major Dublin schemes, including Airton Road, Rathbourne Wharf, and Parkleigh.
Embeds community infrastructure like crèches, retail units, and open spaces into projects to foster vibrant, sustainable neighborhoods.
Creates family homeless hubs with 24/7 support, early-year and eldercare centres, and refugee resettlement services across Ireland.
Pilots innovative initiatives like the Brain Health Village in Wicklow, integrating health research into housing design.
Operates as Ireland’s largest construction-led Approved Housing Body.

Culture + Values

They are committed to providing quality services to their tenants and communities.
They strive to create an inclusive and supportive working environment.
They value collaboration and teamwork.
They act with integrity, professionalism, and respect.
They are passionate about social impact and housing solutions.

Environment + Sustainability

2050 Net Zero

Carbon Neutrality Target

Aiming to achieve net zero carbon emissions by the year 2050, showcasing a commitment to climate action and sustainability.

Aim to reduce carbon emissions and improve energy efficiency across housing stock.
New developments designed to be energy efficient and sustainable.
Focus on improving environmental performance and promoting sustainability across operations.

Inclusion & Diversity

Actively promote gender equality and inclusive practices.
Aim for a diverse workforce with equal opportunities for all.
Focus on creating a supportive environment for all employees, regardless of background.

Articles

About Respond

Careers

Projects