Area Manager

Description

• Prepare, review and approve all required reports including occupancy, collections and bonus reports.
• Coordinate/Participate in District and other relevant meetings.
• Ensure action plans are administered on a timely basis related to employee performance issues.
• Make strategic changes to improve property operations, decrease expenses and ensure quality of service standards are being followed.
• Administer and approve payroll for each portfolio property.
• Manage the budget and achievement of operational, financial and occupancy goals for a portfolio.
• Participate in the screening and approval of hiring on-site personnel including office and maintenance staff and any related contract employees to assist in essential job duties and responsibilities.
• Prepare annual and monthly budgets for income and operational costs, prepare monthly reporting packages, develop plan and budgets for needed capital improvements and property repairs and maintenance.
• Assist with legal issues including small claims cases and eviction.
• Work with district management staff to ensure proper response, reporting and handling of all portfolio emergencies with staff, residents, buildings, etc. are within LMH’s standard operating procedures to minimize liabilities.
• Prepare all relative reports and ensure on-going compliance enforcement through evaluation of property files to determine that the residents meet the communities’ screening criteria, adhere to OSHA regulations, that all paperwork and ID’s are contained in the resident file.
• Oversee Capital Expenditure projects for the portfolio (i.e. approvals, letters, tracking, scheduling, and inspections).
• Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, Dayforce, etc.).
• Manage compliance reviews and physical inspections.
• Conduct property visits regularly to provide District management team with recommendations and observations to improve the property, marketing and leasing.
• Interviewing and hiring approval of property staff.
• Include/involve senior regional management, military partners or base command (when applicable) regarding urgent or emergency issues pertaining to the community or residents.
• Provide leadership, guidance and support to District management staff and site team. Evaluate the efficiency of staff and ensure that on-going training, coaching, counseling , and supportive leadership is provided.
• Work in conjunction with Asset Management team to create and evaluate property budgets and performance goals, evaluate capital needs and planning capital projects.
• Document and communicate employee situations/concerns with regional management and take appropriate action as needed.
• Manage performance and discuss concerns regularly of all direct reports and team members.

Requirements

• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to travel to other regional locations for work, training, meetings and other work-related activities.
• Fair Housing certification – must obtain Fair Housing certification within 2 weeks of employment.
• Must possess a valid driver's license.
• Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
• Must have proven success demonstrating leadership, staff development, customer service, problem-solving, decision-making, multi-tasking, communication, and organizational skills.
• Position requires a minimum of 5 years’ experience in property management, including supervisory responsibilities, multi-site or regional property management role preferred.
• Experience with and full understanding of budgets and financial operations.
• Ability to encourage a positive and collaborative team environment.
• Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.
• Ability to operate a company or personal vehicle or electrical cart.
• Effective communication and interaction with management team, military partners, subordinates, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.

Benefits

• 401k Retirement Plan w/company match
• 40 hours Paid Sick Leave per year**
• 10 Paid Holidays per year
• 80 hours Paid Vacation per year**
• Medical/Dental/Vision Insurance*
• Vacation and sick time are based on the employee's hire date.
• Incentive Bonus Program
• Life and AD&D Insurance
• Medical/Dental/Vision insurance eligible after 30 days of full-time employment.
• Employee Stock Ownership plan

Training + Development

Interview process

Visa Sponsorship

Security clearance