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Cushman & Wakefield

Guest Service Agent

Company logo
Cushman & Wakefield
A global commercial real‑estate firm delivering services from leasing to asset and facilities management.
Front‑desk staff greeting visitors, handling calls, security and admin tasks.
13d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Adelaide, South Australia, Australia
Onsite
Company Size
52,000 Employees
Service Specialisms
Advisory & Transaction Services
Capital Markets
Corporate Solutions
Facilities Management
Global Occupier Services
Investment Management
Project & Development Services
Valuation & Advisory
Sector Specialisms
Industrial
Logistics
Public Sector
Rail
Healthcare
Hospitality
Office
Investor
Role
What you would be doing
mail coordination
reception management
security protocols
client interaction
facility cleanliness
service standards
  • Deliver high standards in line with both Cushman & Wakefield and Santos expectations
  • Coordinate mail and courier services
  • Greet and assist all visitors, employees, and contractors in a friendly, professional manner
  • Manage reception desk operations, including phone and visitor enquiries
  • Manage security protocols including issuing visitor badges and monitoring access
  • Work with a cohesive and collaborative team.
  • Working directly with the client.
  • Maintain cleanliness and presentation of the reception area.
What you bring
client-facing
detail
reception
ms office
communication
organised
  • Experience in high-standard client or stakeholder-facing environments is highly regarded
  • High attention to detail and commitment to cleanliness and presentation
  • Previous experience in Reception, Concierge, Customer Service, or Hospitality roles
  • Strong MS Office skills, especially Outlook
  • Confident, articulate, and professional communicator
  • Organised, proactive, and able to manage multiple responsibilities
Benefits
  • Career development and a promote from within culture
Training + Development
Information not given or found
Company
Overview
Founded in 1917
Year of establishment
The company was established in 1917, marking over a century of operation in the commercial real-estate services sector.
$9.5B in Revenue
Annual revenue generated in 2023
In 2023, the company generated over $9.5 billion in revenue, reflecting its significant presence in the global market.
$191B in Deals
Total transaction volume in 2023
The company facilitated over $191 billion in deals in 2023, showcasing its substantial influence in the real-estate market.
4.3B sq ft Managed
Global commercial space managed
The company manages over 4.3 billion square feet of commercial space worldwide, highlighting its extensive portfolio.
  • With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight.
  • Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management.
  • The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare.
  • A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.
Culture + Values
  • Driven – We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.
  • Resilient – We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.
  • Inclusive – We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
  • Visionary – We foster forward thinking. Our continuous quest for improvement is guided by our desire to design a better future for our colleagues, clients and communities.
  • Entrepreneurial – We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.
Environment + Sustainability
43% Drop
Emissions Reduction
Achieved a significant reduction in total Scope 1 & 2 emissions since 2019.
68% Reduction
Office Emissions Efficiency
Improved energy efficiency in offices, reducing emissions per thousand sq ft since 2019.
50% Target
GHG Emission Reduction
Committed to reducing absolute Scope 1 and 2 market-based GHG emissions by 2030.
100% Renewable
Corporate Electricity
Aiming to source all electricity for corporate offices from renewable sources by 2030.
  • Science-based targets approved by SBTi to reach net zero emissions across the entire value chain by 2050.
  • Partnering with clients to set science-based targets by 2025.
  • 52% reduction in entire value chain emissions since 2019.
  • Electrify vehicle fleet globally by 2035.
  • Waste reduction and recycling programs implemented globally by end-2024.
  • Single-use plastics eliminated from offices by end-2025.
Inclusion & Diversity
1,400 Veterans Hired
Military & Veteran Program
The program has successfully integrated over 1,400 veterans into the workforce as part of its commitment to supporting military talent.
1,400+ Veterans
Veteran Employment Initiative
Over 1,400 veterans have been hired through the company's dedicated Military & Veteran Program, reflecting its strong commitment to military talent.
  • Nine Employee Resource Groups active (e.g., Women’s Integrated Network, LGBTQ+ Integrated Network, Veterans, Parents & Caregivers Together).
  • Employee Resource Groups contribute to measurable inclusion via professional development, community engagement, recruitment and cultural observances.
  • Aiming to elevate women's representation—no specific percentage disclosed.
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