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Dispatcher
Abm Industries
The Dispatcher is responsible for dispatching Wheelchair Attendants and Security Operations to various locations throughout the terminal.
20d ago
$17 - $17
Junior (1-3 years)
Full Time
Providence, RI
Onsite
Company Size
117,000 Employees
Service Specialisms
Janitorial
Engineering
Parking
Electrical and lighting
Energy solutions
HVAC and mechanical
Landscape and turf
Mission critical solutions
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
radio communication
computer systems
assignment management
resource coordination
dispatch management
compliance adherence
- Provides assistance, information and customer service as requested.
- Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress.
- Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
- Oversees all communications within specifically assigned areas
- Coordinates resources according to customer requests and general job demands.
- Confers with supervising personnel to address questions, problems, and requests for service or equipment.
- Works under general supervision following clearly defined procedures and policies
- Monitors personnel and/or equipment locations and utilization to coordinate service to achieve optimal efficiency; ensures timely and efficient movement of resources
- Schedules and dispatches employees, crews/teams, or equipment to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
- The Dispatcher assigns individuals and teams to tasks and locations.
- Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
- Communicates assignments to employees and enters assignment data in computer database.
- Strictly adheres to all safety and regulatory compliance procedures
- Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
What you bring
customer service
1 yr experience
ats environments
10 yr history
- Must be 18 years of age or older
- This individual provides extraordinary customer service to clients
- Customer Service Experience
- Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten-year work history if available
- 1 yr. of similar work experience
- Time and a half on Sunday’s and observed holidays
- Parking is free for ABM employees!
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks may be conducted as part of the hiring process.
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Company
Overview
1909 Founded
Year of Establishment
The company began operations as a window-cleaning service in San Francisco.
$8.4B Revenue
Annual Revenues
Reflects the company's global scale and integrated service model.
6B sq ft
Space Managed
The company services over 6 billion square feet of space daily.
27/30 Airports
Busiest U.S. Airports
The company manages operations at 27 of the 30 busiest U.S. airports.
- Evolved into a global facility-services powerhouse.
- Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
- Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
- Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
- A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
- Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.
- Building strong relationships with customers, delivering high-quality services.
- Maintaining the highest standards of integrity in all actions.
- Striving to deliver exceptional results with innovation and continuous improvement.
- Working together to achieve shared goals and fostering collaboration across the company.
- Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.
2040 Target
Net-Zero Carbon Emissions
Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.
- Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
- Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
- Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.
- ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
- The company is committed to increasing the representation of women and minorities in leadership roles.
- ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
- The company has specific goals to recruit and retain diverse talent across its operations.
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