Workplace Ambassador

Description

• Partner with pantry suppliers to curate healthier snack options, promoting workplace wellbeing.
• Maintain strong vendor relationships to ensure reliability, innovation, and long-term partnership value.
• Provide and analyse data for Client to prepare annual budgets by vendor to support strategic financial planning.
• Supervise the office cleaning team to ensure consistent quality standards and continuous improvement.
• To assist the Workplace Lead and Experience Ambassador in the day-to-day operations of the site
• Track and update workplace-related expenses, prepare purchase orders, and process vendor invoices for approval and payment.
• Plan and manage catering for company events, ensuring quality, budget alignment, and staff satisfaction.
• Support adhoc requests from APAC offices (Japan, Korea, Sydney) by coordinating the production of acrylic nameplates through local vendors and arranging shipment to respective offices.
• Provide adhoc weekend support for critical maintenance or urgent operational needs to ensure uninterrupted business continuity.
• Conduct regular inspections and assessments to identify potential problems or areas for improvement, and promptly address any issue
• Coordinate welcome activities for new hires, including welcome kits, workspace setup, and lunch arrangements during onboarding.
• Liaise with maintenance providers to ensure timely resolution of facility issues, minimizing operational disruptions.
• Carry out finance process to JLL under new IFM scheme under Corrigo and FWO system.
• Oversee domestic and international shipments, preparing all necessary documentation and ensuring compliance with regulations.
• Coordinate and oversee repairs and maintenance activities, ensuring compliance with safety standards and adherence to budgetary constraints
• Take stock and procure additional pantry supplies that are not covered under the scope of third-party vendors.
• Serve as the first point of contact through reception duties (2 days per week), ensuring a professional and hospitable experience for visitors.
• Liaise with MTS on technical issues and effectively resolve them in a timely manner to minimise downtime and disruptions
• Oversee procurement and inventory of office supplies, stationery, and workplace assets to support seamless operations.
• Deliver comprehensive soft services including reception support, vendor coordination, workplace experience management, and serve as primary occupant liaison to enhance overall workplace satisfaction and operational efficiency
• Manage logistics for overseas guests, including pre-visit communications, access arrangements, hospitality support, and operational coordination.
• Respond to Workplace Experience service tickets to address and resolve employee requests efficiently.
• Maintain accurate records and documentation of equipment, maintenance activities, and repairs, utilising appropriate facility management systems
• Check, sort, and arrange meals upon delivery; liaise with vendors to resolve discrepancies or quality/quantity issues.
• Execute preventive maintenance programs for building systems and equipment, following established procedures and schedules
• Negotiate and manage vendor contracts to achieve optimal pricing, quality, and service standards.
• Suggest weekly breakfast menus, review and approve weekly lunch menus (CaterSpot), and coordinate arrangement of delivered lunch packets and shared dinners.
• Plan and organize mugshot (headshot) sessions 2-3 times per year for new employees.
• Drive the creation of a well-organized, aesthetically engaging workspace that boosts employee focus, fosters collaboration, and elevates the visitor experience.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance