Fire Systems Service Engineer

Description

FAFS Fire & Security designs, installs, commissions and services automatic fire detection, protection and alarm systems across Greater London. The company is seeking a Service Engineer to cover London and surrounding regions, working to uphold ISO 9001 quality standards and enhance the company’s reputation for quality and customer service.

The Engineer will service fire and associated systems in line with current regulations, perform scheduled routine maintenance, respond to emergency call‑outs, and carry out any additional work required at customer premises. Responsibilities also include completing all required documentation, managing equipment stock, supporting out‑of‑hours rotas, and communicating system status and fire safety information to clients.

• Service fire detection and alarm systems per regulations and ISO 9001.
• Perform scheduled routine servicing efficiently and cost‑effectively.
• Carry out emergency call‑outs, remedial repairs and minor additions.
• Complete and return all required documentation and certifications.
• Communicate system status and defects clearly to customers.
• Manage and secure equipment stock, ordering items as needed.
• Support out‑of‑hours rota to ensure reliable service.
• Suggest system/service improvements to the Line Manager.

Requirements

Candidates must have at least three years of relevant experience, a thorough understanding of BS 5839 Part 1, and basic electrical safety training (ECA). Additional knowledge of BS 7671, BS 6266, and manufacturer‑specific systems such as Siemens and Gent is desirable, along with strong communication skills and the ability to work both independently and collaboratively.

• Minimum 3 years’ experience in a similar fire alarm role.
• In‑depth knowledge of BS 5839 Part 1 and fire alarm causation.
• Basic Electrical Safety (ECA) certification.
• Training on relevant manufacturers (e.g., Siemens, Gent, VESDA) as required.
• Ability to work independently and as part of a team with strong communication skills.
• Understanding of BS 7671, BS 6266 and ISO 9001 when applicable.
• Marlowe Kitchen Fire Suppression
• Marlowe Smoke Control

Benefits

FAFS offers a competitive remuneration package that includes a fully equipped company vehicle, Royal London pension, life assurance at four times salary, 22 days of paid holiday plus bank holidays (increasing to 25 days with service), a paid referral scheme, mental health and well‑being support, and opportunities for development and recognition.

• Fully equipped company vehicle.
• Royal London pension and life assurance 4× salary.
• 22 days paid holiday plus bank holidays, with an additional day per year up to 25 days.
• Paid candidate referral scheme (up to £1,000 per referral).
• Mental health and well‑being scheme.
• Employee recognition and development opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance