Associate Data Analsyt at Stem, Inc. in Delhi, Delhi, India | Kablio
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Associate Data Analsyt
Stem, Inc.
Stem provides AI-driven energy storage solutions to optimize energy usage and reduce costs.
Support B2B SaaS energy software, analyze data, troubleshoot, and assist customers
13 days ago ago
Experienced (8-12 years), Intermediate (4-7 years), Expert & Leadership (13+ years)
Full Time
Delhi, Delhi, India
Office Full-Time
Company Size
200 Employees
Service Specialisms
Energy Storage
Clean Energy Software
AI‑Driven Energy Management
Solar Energy Solutions
EV Charging Infrastructure
Asset Management
Energy Asset Optimization
Grid Services
Sector Specialisms
Solar
Energy Storage
Commercial
Industrial
Clean Energy
Energy Management
Role
Description
troubleshooting
sla reporting
data extraction
alert monitoring
data analysis
user communication
Helps the customers in troubleshooting the issues related to the system. Maintaining the SLA report.
Utilise business tools for data extraction, modelling, and troubleshooting to uncover the insights that help the customer for business growth.
Monitor system alerts or dashboards and report anomalies.
Maintain professionalism in all customer and internal communications.
Communicate clearly and politely with end users. Provide timely updates to users on the status of their reported issues.
Follow standard operating procedures (SOPs) to resolve common user issues.
Conduct data research by collecting, analysing, and interpreting data sets.
Collaborate with team members to share knowledge and best practices.
Requirements
excel
python
sql
rca
technical support
renewable energy
Proficiency in Excel Some knowledge of tools like Python/SQL.
Could be able to perform RCA and identify outliers in the data.
Be proactive in asking for help when stuck and contribute to team goals.
Should understand the renewable energy business.
Experience of 1-3 years in technical support to software products (B2B SaaS product)
Experience in customer service, technical support, ticketing tools, and troubleshooting skills.
Strong team player while possessing the autonomy to manage his own workload.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
13 Years
Industry Presence
The company has a long-standing presence in the energy storage sector, contributing significantly to its growth and innovation.
Delivers AI-powered energy storage solutions to businesses and utilities.
Enables automated optimization of energy usage and costs through advanced technology.
Integrates software with hardware for intelligent energy management.
Focuses on enhancing efficiency and reliability in both commercial and industrial energy systems.
Pioneers AI in the energy storage sector to deliver actionable insights and dynamic energy control.
Projects span across industries, optimizing energy consumption for utilities and commercial businesses.
Includes large-scale energy storage deployments that drive sustainable energy consumption in commercial facilities.
Culture + Values
Customer Value: We help our customers win.
Excellence: We are data‑driven, leveraging our domain expertise.
Execution: We exceed commitments at every level of the company.
Innovation: We accelerate the energy transition.
Inclusion: We value, include, and hear everyone. We are one team.
Ownership: We debate, decide, and do.
Environment + Sustainability
5+ GWh_storage
Global Storage Capacity
Manages storage capacity globally, supporting energy storage solutions across numerous sites.
25+ GW_solar
Solar Power Capacity
Operates solar assets that contribute to large-scale renewable energy generation and emission reduction.
30M runtime
Data Runtime Hours
Processes and leverages millions of hours of operational data to enhance efficiency and decision-making.
83K dispatches
Global Grid Dispatch
Manages energy distribution across a vast network, ensuring reliable and optimized grid operations.
Oversees sustainability policies and goals through board-level committees.
Ethical environmental practices are governed by a code of conduct with automated compliance monitoring.
Net-zero target details are not explicitly disclosed in available sources.
Inclusion & Diversity
~28% women
Female Representation
As of December 31, 2021, approximately 28% of the workforce is female.
Monthly global Culture Coalition: hosts DEI-focused sessions with guest speakers and giveaways
Employee networks launched: LGBTIA+ and Women in Leadership
Unconscious-bias, anti-discrimination and harassment training: mandatory for all employees
Equal pay monitoring: gender and ethnic pay equality reviewed on an annual basis
Structured inclusive hiring: targeted recruitment for veterans, university students, diverse backgrounds
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