Learning & Development Business Partner

Description

• Support employee use of learning management system. Provide reactive and proactive technical support for administrators and learners by determining the nature of problems and searching for reasonable solutions. Serve as liaison between the LMS vendors and Crescent to pursue any outstanding technical issues, address technical bugs and other system issues.
• Conduct training programs for employees and leaders. Prepare training materials, exercises/interactions and presentations. Partner with suppliers and company employees to offer enhancements to existing content.
• Strive to ensure training programs are engaging and encourage employee retention. Create and innovate materials as needed to drive organizational objectives.
• Measure effectiveness of delivered programs and works with key stakeholders to drive change and meet organizational goals.
• Act as point-of-contact for partner training program and assist with employee enrollment of programs.
• Collaborate with subject matter experts to develop in-person and e-learning content.
• Ensure that all training materials and programs are compliant with state and federal laws and regulations governing the business.
• Work directly with Manager of Learning & Development and subject matter experts to prepare, coordinate, and administer corporate training programs, training materials and presentations, training communications, enrollments, event planning, and tracking attendance.

Requirements

• Experience in authoring content for live, in-person and web-based courses.
• Valid Driver's license with the ability to travel up to 25% of the time, with overnight stays, to visit branches, off-site meetings, trade shows, conferences, etc.
• Occasionally standing and walking. Most of the time sitting, use of hands/fingers, talking/hearing. Often reaching with hands/arms.
• Visual acuity to determine the accuracy, neatness, aesthetics and details of the work assigned.
• Basic understanding of change management and process improvement practices and ability to put related principles into action.
• Minimum of 2 years proven experience in a teaching or facilitation role.
• Experience in developing content for leadership development and/or onboarding programs preferable.
• Excellent customer service skills.
• Advanced computer skills (i.e. Microsoft Word, Excel, PowerPoint, Outlook, Zoom, etc.)
• Experience in using content authoring tools such as Camtasia, Storyline 360 or Adobe Captivate to create innovative, creative and engaging content.
• Ability to travel up to 25% of the time, with overnight stays, to visit branches, off-site meetings, trade shows, conferences, etc.
• Proven experience in Workday HCM a plus.
• Bachelor's degree in business, HR, Communication, Education or other related field or commensurate experience.
• Warehouse or workplace safety training experience a plus.

Benefits

• Company-paid holidays.
• Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
• Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company’s 401(k) plan once they achieve 90 days of employment.
• Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
• Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
• Excused Absence time off and Paid Time Off (PTO).

Training + Development

Interview process

Visa Sponsorship

Security clearance