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Consultant
Yardi
Manages ERP deployments and client relationships for Yardi software solutions.
4d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
London, England, United Kingdom
Office Full-Time
Company Size
9,000 Employees
Service Specialisms
Property Management
Asset Management
Financial Management
CRM Integration
Resident Screening
Technical Support
Training Services
Client Success
Sector Specialisms
Multifamily
Affordable Housing
Student Housing
Office
Industrial
Self Storage
Investment Management
Asset Management
Role
What you would be doing
data mapping
software deployment
system review
solution documentation
software integration
reporting
- Uses positive influence with clients to effectively navigate sensitive client objections, communicate complex and/or sensitive messages, preemptively address potential client concerns, build sustaining alliances with clients, and influence positive outcomes through active counsel
- Performs or assists with data mapping and conversion, user training, and other services to ensure successful software deployment
- Performs complex system and business process reviews and other service reviews (on-site as needed) to identify inefficient processes and makes sound recommendations for client productivity gains
- Determines and documents solutions and best practices to contribute to a solutions repository
- Performs special projects related to department training and client support as well as other duties as assigned under supervision of Manager
- Trains clients and manages continued software integrations, maintenance, and updates in collaboration with clients
- Enlists support from management and peers to address complex client requests and resolve complex issues
- Provides recommendations and informed direction to clients regarding ancillary products and services that align with client business and operational needs and goals
- Researches, analyzes, and resolves software functionality and reporting problems for clients
- Recognizes and refers opportunities to sell products/services to existing clients
- Collaborates internally with analysts, designers, programmers, sales teams, and marketing teams with a focus on meeting client needs and maintaining high-level customer service standards
- Analyzes and interprets client operational needs and determines initial system configuration accordingly
- Advises and institutes best practices relevant to clients in the application of Yardi products
- Attend meetings and perform tasks for long periods of time on a computer and on the telephone
What you bring
yardi
erp
bachelor's
5+ years
project management
communication
- Experience positively influencing clients, peers and management
- Knowledge of property management industry and Yardi’s competitors
- Collegial, team-oriented disposition with the desire and ability to establish cooperative working relationships with employees at all levels within Yardi, outside of Yardi, and with clients
- Ability to work at assigned locations
- Five plus (5+) years of experience in software or business process consulting or equivalent consulting experience interacting with customers
- Proven ability to manage projects with multiple touch points
- Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences or other equivalent relevant experience in the property management industry
- Experience in ERP systems
- Proven client-centered commitment and focus
- Regular attendance and a regular work schedule are essential functions of this job
- Ability to think and act strategically by visualizing new possibilities, challenging assumptions, and recommending the implementation of new ideas or strategies
- Yardi domain experience
- Experience independently managing and resolving a variety client issues
- Three (3) years of experience managing projects on accounting, business process, property management, or real estate software
- Proven excellent written and verbal communication skills
- Proven ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1984
Year Established
The company was established as a small startup in 1984.
100+ Countries
Global Reach
The company serves clients across over 100 countries worldwide.
$3B Revenue
Annual Revenue
The company achieved an estimated annual revenue nearing $3 billion.
2024 WeWork stake
Major Investment
The company acquired a majority stake in WeWork in 2024.
- Evolved into a global software leader for real estate management.
- Privately owned and headquartered in California, expanded into over 40 offices worldwide.
- Delivers integrated platforms like Voyager and RentCafe that streamline operations for multifamily, commercial and industrial properties.
- Fuelled growth through strategic acquisitions such as PropertyShark.
- Typical deployments automate accounting, leasing, maintenance, investment reporting and energy management.
- Known for technical depth—Voyager’s advanced GL drill‑downs and multi‑module workflows are especially valued by power users.
- Built on a deliberate, innovation‑driven ethos, the firm quietly shapes real estate tech without flashy PR.
- Integrity: The company is committed to honesty, impartiality, fairness, and consistency in all actions and decisions.
- Trust: The company fosters trust and confidence among employees, clients, and external partners, while striving to maintain and grow this trust.
- Customer Service: Customer satisfaction is a key measure of success, with the goal of attracting new customers and retaining existing clients.
- Communication: The company emphasizes clear and effective communication, both internally and externally, to ensure understanding and collaboration.
- Perspective: Employees are encouraged to view their work within the broader context of their personal lives, families, and the community.
- Respect: The company promotes respect, open-mindedness, and a non-discriminatory environment, encouraging learning from one another.
- Responsibility: Every individual is expected to take responsibility for upholding the company's values and beliefs in all activities.
- Community Service: The company actively participates in and supports local and global community initiatives.
- Intellect and Innovation: The company values curiosity, questioning, and innovation, embracing new technology to benefit both the company and its customers.
- Fun: The company promotes a relaxed and enjoyable work atmosphere, fostering a positive attitude toward work and achievements.
Six Consecutive Years
ENERGY STAR Excellence
Has received the ENERGY STAR Partner of the Year – Sustained Excellence Award every year since 2019.
6,500+ Buildings
ENERGY Benchmarking
Assisted clients in benchmarking energy and water in thousands of buildings, leading to over 300 properties being submitted for ENERGY STAR certification.
No Net-Zero Date
Sustainability Target
Currently does not have a publicly stated target date for achieving net-zero emissions.
- Maintains ongoing ENERGY STAR certification for its corporate headquarters in Goleta, California.
- Provides a comprehensive sustainability reporting platform consolidating energy, water, waste, and emissions data.
45 Global Offices
Global Presence
The company operates in 45 locations worldwide, supporting its commitment to fostering a diverse and inclusive culture.
- Strives for a diverse, inclusive, respectful, and informed culture.
- Actively listens to employees and clients to shape products and services, fostering long-term relationships built on trust and satisfaction.
- Yardi’s workforce spans a wide variety of cultural backgrounds and life experiences.
- No specific gender-related statistics or numeric DEI goals publicly disclosed.
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