Field Services Engineer

Company logo
Delta Electronics Americas
Provider of power and thermal management solutions for various industries.
Commission, maintain and support UPS and power systems at customer sites.
10 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Jackson, MS
Field
Company Size
6,000 Employees
Service Specialisms
Power Electronics
Thermal Management
Automation
Building Automation
Energy Storage
EV Charging
IoT Solutions
Renewable Energy
Sector Specialisms
Telecom Energy Solutions
Display and Monitoring Solutions
Data Center Solutions
EV Charging Solutions
Industrial Automation Solutions
Renewable Energy
IT
Communications
Role
What you would be doing
emergency support
power electronics
ups maintenance
technical assistance
troubleshooting
reporting
  • Respond to emergency calls at customer’s request
  • Coordinate multiple tasks simultaneously while maintaining 100% safety awareness.
  • Keep current on Safety Field Change Notices and Service Tips
  • Provide accurate and timely reporting of expense reports, Field Service Reports etc.
  • Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within their respective regional coverage area.
  • Render technical on-site and phone assistance to customers
  • Lifting heavy objects and stretching above your head.
  • Provide analysis, troubleshooting recommendations, and escalated technical support.
  • Provide accurate and timely communication to internal and external customers
  • Perform general and preventive maintenance on Uninterruptable Power Supply systems.
What you bring
ups
3 phase
field service
bachelor's
ms excel
ohm's law

We are seeking a dynamic and experienced UPS Field Service Engineer to join our team. This is an exceptional opportunity for a self-motivated and results-driven professional to contribute to our rapidly growing organization. As a UPS Field Service Engineer, you will work at the forefront of power technology, utilizing your skills and experience in UPS, power distribution units, and power systems maintenance. You will play a pivotal role in providing technical support to our customers, ensuring the highest level of service and satisfaction.

  • Ability to interact comfortably with all levels of internal and external customers
  • Ability to evaluate the operating conditions of equipment
  • Previous military experience and training a plus
  • Mechanical aptitude
  • Ability to stand for extended periods of time.
  • Willingness to travel at least 80% of the time locally or regional depending on client
  • Ability to lift and/or move up to 100 pounds for short durations.
  • Standard computer skills including MS Outlook, Word, and Excel
  • 3 phase/480v experience required
  • Prior field service experience required
  • Ability to kneel or crouch periodically.
  • Clear, concise, written and verbal communication skills
  • Must have the ability and self-motivation to manage one's own schedule
  • Ability to travel for multiple days either by car or flight as projects require
  • Working knowledge of OHM's law and electronic theory required
  • Familiarity with electrical/electronic test equipment and fundamentals
  • UPS OEM factory training or experience in Liebert (Vertiv) / Emerson, APC / MGE, or Eaton / Power ware, Toshiba, Mitsubishi a plus
  • 3-5+ years of experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment
  • Bachelor's or Technical Degree in Electrical Engineering, Electronics, or equivalent military training
  • Must have a valid driver’s license with an acceptable driving record and reliable transportation and pass a pre-employment drug screen.
  • Ability to read and interpret electrical line diagrams and blueprints
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
  • specializes in power and thermal management solutions
  • serves a broad range of industries, including energy, infrastructure, and industrial sectors
  • offers cutting-edge solutions in power electronics, automation, and connectivity
  • works in diverse fields such as smart buildings, industrial automation, and energy-saving technologies
  • focuses on innovation in projects like energy-efficient power systems and renewable energy solutions
  • portfolio includes large-scale infrastructure projects and advanced HVAC systems
  • recognized for reliable, eco-friendly technologies that optimize energy consumption and performance
  • notable projects include critical infrastructure installations and smart grid technologies
  • committed to quality and sustainability, earning recognition as a leader in energy efficiency solutions
Culture + Values
  • Integrity
  • Customer Satisfaction
  • Innovation
  • Sustainability
  • Teamwork
  • Continuous Improvement
  • Accountability
Environment + Sustainability
2030 Goal
Net-Zero Emissions Target
Achieving net-zero carbon emissions by the year 2030.
  • Reducing greenhouse gas emissions across product life cycles
  • Promoting renewable energy solutions
  • Implementation of energy-efficient products
  • Use of sustainable materials and processes in manufacturing
  • Development of green technologies for energy conservation
Inclusion & Diversity
  • Diversity and inclusion as a core value
  • Commitment to diverse hiring practices
  • Support for equal opportunities across all levels
  • Encouraging an inclusive work culture
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