Description

• Oversee property operations to ensure guest satisfaction, profitability, and efficiency.
• Develop and implement revenue, occupancy, and distribution strategies with Distribution Manager and Revenue Management team.
• Lead and mentor hospitality team, fostering excellence and continuous improvement.
• Collaborate with Assistant Managers to deliver personalized guest experiences that drive loyalty.
• Manage property finances, including budgeting, forecasting, and expense control to meet financial targets.
• Supervise maintenance and upkeep of facilities, amenities, and guest rooms.
• Build and maintain relationships with owners, corporate housing providers, and community partners.
• Ensure compliance with company policies, procedures, quality standards, and regulations.
• Analyze performance metrics and guest feedback to identify improvements and implement solutions.
• Stay informed on industry trends and best practices to innovate the guest experience.

Requirements

We are seeking an experienced, driven General Manager to lead Flow’s newest community, overseeing guest experience, revenue management, distribution, and team leadership. The role demands a passion for hospitality, strong business acumen, and the ability to deliver exceptional results in a start‑up environment. This is an exciting opportunity to shape a unique property, impact performance and guest experience, and grow a career within an innovative hospitality brand.

• 7-10+ years hospitality management experience across multiple asset classes.
• Strong business acumen in revenue management, distribution, and financial management.
• Proven leadership and coaching ability to develop high‑performing teams.
• Excellent communication and interpersonal skills for relationship building.
• Analytical and problem‑solving skills using data to drive decisions.
• Proficiency with Microsoft Office and property/revenue management systems.

Benefits

At Flow we’re reimagining what it means to live, work, and connect. More than a real‑estate company, Flow is a brand, technology platform, and operations ecosystem that spans condominiums, hotels, multifamily residences, and office spaces. We build flexible, connected living experiences designed to create genuine community and real value for residents. Our mission of oneness puts people at the center, fostering vibrant, human‑centered communities where life, work, creativity, and play converge.

Flow offers a comprehensive benefits package, including medical, dental, vision, retirement, and wellness programs, and is committed to equal‑opportunity employment, providing accommodations for qualified individuals with disabilities.

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life).
• Paid time off and 13 paid holidays.
• 401(k) retirement plan.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Access to HSA‑compatible plans.
• Pre‑tax commuter benefits.
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings.

Training + Development

Interview process

Visa Sponsorship

Security clearance