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Progress Housing Group

Part Time Property Services Coordinator (Fixed Term)

Company logo
Progress Housing Group
Provides high-quality homes and services to support the well-being of individuals and communities.
Support property services team with admin, inboxes, queries, and reporting.
12d ago
£29,361 - £30,396
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Part Time
Leyland, England, United Kingdom
Hybrid
Company Size
850 Employees
Service Specialisms
Property Development
Design
Construction Services
Project Management
Consulting
Engineering
Technical Services
Architecture
Sector Specialisms
Residential
Supported Living
Independent Living
Affordable Housing
Extra Care Accommodation
Community Housing
Social Housing
Property Compliance
Role
What you would be doing
inbox management
clerical support
customer communication
contractor liaison
variation assessment
  • Manage the central inboxes, receiving and responding to queries from customer, colleagues, local authorities and contractors
  • Carry out general clerical/administrative tasks as required
  • Proactively communicating with customers, contractors and delivery teams
  • Assess requests for variations, follow on works and time extension from contractors
What you bring
initiative
teamwork
kpis
administrative
  • Ability to work on own initiative and within a team
  • Ability to work under pressure in line with set KPIs
  • Strong administrative skills
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
  • Established with a strong commitment to building and managing quality homes across the UK.
  • Focuses on providing affordable housing options to meet the diverse needs of communities.
  • Handles a wide range of property management services, from maintenance to new development.
  • Specializes in creating residential spaces that support both individual and family well-being.
  • Engaged in large-scale projects for new home developments, regeneration of neighborhoods, and support services.
  • Known for a customer-first approach, ensuring that homes are not just structures but supportive spaces for tenants.
  • Works on long-term sustainability, ensuring that each development adapts to modern living standards.
  • Proudly offers integrated housing solutions including care and support services for vulnerable people.
  • Has been a trusted partner in numerous government-backed housing initiatives aimed at tackling housing shortages.
Culture + Values
  • We are people focused: By treating everyone fairly and understanding diverse needs and strengths, we serve people better and provide services and opportunities that positively impact the lives of customers and colleagues.
  • We are forward thinking: We implement innovative solutions to overcome challenges faced by tenants, customers, communities, partners, and colleagues.
  • We are genuine: Open, honest, friendly, enthusiastic, and energetic in our work.
  • We are expert: We use knowledge and expertise to invest in a positive future and aim to excel in all we do.
  • We are collaborative: We work in partnership with tenants, customers, colleagues, local communities, and experts to achieve more together.
Environment + Sustainability
33.5% electricity reduction
Energy Efficiency
Achieved through LED lighting upgrades across three communal schemes.
72.87% homes EPC C+
Energy Performance
Increased energy efficiency ratings across homes, improving average SAP score.
£650,000 funding secured
Funding Achievement
Social Housing Decarbonisation Funding (SHDF) allocated for energy efficiency improvements.
18,500 litres/day water saving
Water Conservation
Efficiency improvements achieved through water-saving devices across properties.
  • Updated Environmental Sustainability Strategy aligned with Asset Management and Development covering existing and new homes, tenant engagement, fleet, offices.
  • Targeting government's low‑carbon homes standard from 2025 and net zero carbon emissions from homes by 2050.
  • Bid for £3.05 m grant to invest £5.85 m improving energy efficiency across 400+ homes.
  • Installed heat pumps, insulation, windows/doors and solar PV in rural homes—e.g., upgraded property from EPC G to C in Burneside (~£26,000 project).
Inclusion & Diversity
Level 2
Disability Confident Employer
Recognized for commitment to inclusive recruitment practices and support for applicants needing adjustments.
40
Wellbeing Champions
Trained mental health first aiders and champions supporting colleagues' well-being.
Four
Interns Hired
Individuals with learning disabilities or autism transitioned into permanent roles via apprenticeships and Project SEARCH.
2 of 3
Board Trainees
Trainees from the Board Diversity Programme secured committee or board positions in the 2023/24 cycle.
  • Committed to inclusive recruitment with bias-reduced practices and a tracking system for applicants needing adjustments.
  • Apprenticeships and Project SEARCH internships for young adults with learning disabilities/autism.
  • Employee-led inclusion networks: Pride in Progress, Roots, Carers Together, Meno Movers.
  • Quarterly board-level reporting on recruitment and selection policy monitoring.
  • Gender data: (not explicitly stated on site; no quantifiable gender stats found).
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