Sr. Outage Management System (OMS) Analyst

Work within the framework of the Operations Technology group to understand and interpret electric utility needs as it relates to the OMS. Assists in developing and implementing solutions to address those needs and ensures that OMS data integrity is maintained and readily available to the organization to meet business & regulatory requirements.

• Support DLC Change Management initiatives to ensure the successful adoption of Operations Technology activities.
• Utilize OMS historical data to continuously adjust and configure estimated time of restoration (ETR) to provide more accurate and informative information to customers.
• Develop documentation, training, and other materials to ensure user adoption of OMS solutions within the organization. Coordinating with learning organization on the development of broader, but related learning objectives and training.
• Test and Perform configuration changes to the OMS based on the needs of Operations and Customer business units.
• Provides feedback to business units where input data to OMS requires attention and prioritizes accordingly.
• Identify areas to increase application and business efficiency and work with peers and other teams to implement.
• Make continuous improvement to the OMS Outage Prediction settings, workflow rules, and displays based on management and end user feedback.
• Participate in the future deployment & configuration of a Mobile work management application.
• Coordinates & prioritizes timely resolution of issues associated with the OMS while working with IT and business stakeholders as necessary.
• Participate in the overall support and implementation of the OMS, ADMS and other future grid technologies.

• Prior experience managing and configuring a Utility OMS platform.
• Familiarity with Enterprise IT systems
• Bachelor’s degree in Engineering, Computer Science, information Systems or other relevant discipline.
• Experience with the OSI Monarch Platform
• Seven (7) years’ experience in Utility Operations or related disciplines.
• In lieu of a Bachelor’s degree, an equivalent combination of education and experience may be considered.
• Familiarity with ESRI Utility Network GIS

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.