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National Accounts Coordinator
Emcor Services Mesa Energy
Provides energy and mechanical systems solutions across commercial and industrial sectors.
Coordinate national account service calls, quoting, invoicing, and system oversight.
Quote additional work created by our service technicians and submit these quotes in the appropriate form in a timely manner to the respective customers accordingly.
Responsible for the timely processing of AR, handling/coordinating any escalated issues relating to collecting these accounts.
Be a positive influence in representing EMCOR/Mesa Energy Systems to our National Account customers and as a fellow member of the National Accounts team.
Oversight to ensure correct national accounts billing for all respective Mesa accounts.
Ensure all new national accounts, labor rates, and special instructions are completed.
Ensure reports are completed as required for proper tracking and review.
Log calls for history and transfer information through our network to the appropriate service provider/local branches.
Upon authorization, notify the appropriate service provider and follow up to ensure the timely completion of all approved work.
Attendance of any customer-related training or meetings required for processes or procedures.
Responsible for all quotes and quote compliance as per NA customer requirements.
Ensure all respective maintenance contracts are correctly set up in Coins and update as required for new rates, revisions, and renewals.
Monitor all data to respond to situations before the customer calls us proactively.
Maintain ownership of each project/service call from start to finish, ensuring timely handling of the project in every phase, including, but not limited to, timely service call initiation, timely quotation of additional work, timely invoicing, and clear communication with all involved parties on the progress of the ongoing project/service call.
Oversight of setting up new national accounts in Coins
Follow up on all calls, striving to complete every call in a timely manner, meeting or exceeding customers' timelines.
Oversee “Roll Out” training for every office to ensure proper flow; be hands-on in each branch as needed.
Ensure proper supporting documents are provided when submitting additional work quotes and invoicing packages.
What you bring
communication
mesa os
3+ years
organization
high school
first responder
Effective oral & written communication skills
Knowledge and navigation through all Mesa operating systems to provide assistance and training as necessary.
3+ years’ experience working in a team environment.
Ability to organize and plan daily responsibilities effectively.
High School Diploma preferred or equivalent experience
First responder and communicator with the Customer for all support-related issues.
Founded as a trusted provider of energy and mechanical services for a diverse range of industries.
Specializes in the design, installation, and maintenance of energy-efficient systems.
Focused on delivering sustainable solutions for both commercial and industrial clients.
Leverages advanced technologies to optimize energy use, reduce costs, and enhance operational efficiency.
Has a proven track record of large-scale projects, including HVAC, electrical, and building systems.
Known for completing complex projects on time, within budget, and with exceptional quality standards.
Offers cutting-edge services in energy management, renewable energy, and system optimization.
Recognized for a hands-on approach and strong client relationships built on trust and reliability.
Culture + Values
Integrity
Quality
Functionality
Dependability
Built on a tradition of innovation
Environment + Sustainability
21 Schools
Solar Canopy Network Developed
Reduced energy usage in the Long Beach Unified School District through a solar canopy network.
Provide solar solutions, lighting retrofits, high-efficiency HVAC and carbon offsets as part of sustainability efforts across the country.
As part of EMCOR, deploying financial resources and operating expertise to promote energy efficiency and sustainability.
Offer customized renewable energy solutions (consulting, installation, maintenance) designed to lower energy costs while maintaining quality and comfort.
Inclusion & Diversity
No publicly disclosed DEI strategy or gender-related metrics available on the provided sources
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