(双语普通话) Logistics Specialist

The Logistics Coordinator will be responsible for daily execution of international and domestics shipping transactions & documentations and arrange the shipments.

• Prepare all necessary customs clearance paperwork for import/export custom clearance
• Ensure all transportation activities meet internal policies and external regulatory standards.
• Coordinate with maintenance, warehouse, and operations teams to resolve challenges.
• Ensure compliance with DOT, FMCSA, and other applicable transportation regulations.
• Track shipments in transit and update systems with status reports.
• Monitor driver performance, hours of service (HOS), and safety requirements.
• Address unexpected issues such as breakdowns, delays, or load discrepancies.
• Support continuous improvement initiatives for logistics efficiency.
• Optimize routing to maximize efficiency and minimize costs.
• Maintain accurate shipment records, including bills of lading, PODs, and dispatch logs.
• Serve as the communication link between drivers, carriers, warehouses, and customers.
• Work closely with Planning Team to arrange transportation among different factories, suppliers and warehouses for production and shipments
• Assign and schedule drivers, trucks, and carriers for daily delivery and pickup operations.
• Coordinate with freight forwarders & brokers to go through custom clearance procedure
• Monitor real-time transportation activities and proactively resolve delays or issues.
• Handle inquiries and resolve complaints in a professional manner.
• Provide shipment updates and ensure customers are informed of delivery status.
• Escalate critical issues to management as needed.

• Analytical mindset with the ability to make quick, informed decisions.
• Ability to multitask and prioritize effectively.
• Customer-focused with strong service orientation.
• Strong teamwork and collaboration skills.
• Mandarin bilingual is a plus.
• Proven Minimum 1-2 years’ experience as a dispatcher, logistics coordinator, or in a transportation-related role.
• Proficiency in dispatch software, TMS (Transportation Management Systems), and MS Office Suite.
• Excellent communication and problem-solving skills.
• Careful, patience, good team working spirit are necessary
• College degree or equivalent required; associate’s or bachelor’s degree in Logistics, Supply Chain, or related field preferred.
• Strong attention to detail and organizational skills.
• Strong knowledge of logistics, routing, and transportation regulations.
• Familiar with SAP will be a strong plus for this position
• Strong communication skills, self-discipline and proactive
• Ability to work under pressure in a fast-paced environment.

• Flexibility to work extended hours.