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Intern - Email Admin/Client Support - Richmond VA or Columbia SC
Dominion Energy
IT Email Administration intern with experience in managing Email environments, troubleshooting issues, and supporting IT infrastructure.
24d ago
Entry-level
Internship
RICHMOND, VA, 23219, US
Office Full-Time
Company Size
17,700+ Employees
Service Specialisms
Development
Maintenance
Sector Specialisms
Energy
Role
What you would be doing
attachments
webmail support
secure messaging
outlook assisting
ticket escalation
doc validation
- Handling attachments
- Supporting secure webmail functions:
- Sending and receiving secure messages
- Assisting with issues in Outlook and Outlook Web Access (OWA)
- Identifying and escalating support tickets to the appropriate teams as needed
- Participate in team meetings and contribute to ongoing projects.
- Managing and validating technical documentation, operational procedures, workflow diagrams, email metric reports, and user job aids
- Configuring email client settings such as:
What you bring
problem solving
communication
scripting
it tools
microsoft tools
bachelor's degree
- Excellent problem-solving, communication, and technical writing skills
- Students should have an anticipated graduation date of 2027 or later.
- Experience using IT tools like Exchange Microsoft Outlook, Microsoft Teams, SharePoint, ServiceNow, Splunk is a plus
- Students must have a minimum GPA of 2.5.
- Strong problem-solving skills and attention to detail.
- Eagerness to learn and adapt to new technologies.
- Familiarity with desktop operating systems, basic networking, cybersecurity, file sharing, and email systems
- Troubleshooting email connectivity problems
- Excellent communication and teamwork abilities.
- Basic proficiency in at least one scripting language (PowerShell, PowerCLI, Python, etc.)
- Must be currently pursuing a 4-year Bachelor's degree from an accredited college or university in Information Systems, Cyber Security, Computer Science, Computer Engineering, or a related field.
- Basic understanding of enterprise platforms such as Microsoft 365, Azure, Exchange, VDI, and Windows Server is a plus
- Password resets
- Booking rooms and other client features
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- dominion energy cannot transfer or sponsor a work visa or employment authorization for this position.
- dominion energy is an equal opportunity employer. qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.
People also searched
Company
Overview
7+ million customers
Customer Reach
Serves over 7 million customers across multiple states.
- Committed to sustainability, focusing on reducing carbon emissions and expanding its renewable energy portfolio, including wind, solar, and battery storage projects.
- Operates a vast network of electric transmission and distribution lines and natural gas storage, transmission, and distribution pipelines.
- Supplies electricity to parts of Virginia, North Carolina, and South Carolina, and natural gas to regions in Utah, Idaho, Wyoming, West Virginia, Ohio, Pennsylvania, North Carolina, South Carolina, and Georgia.
- Dominion also operates generation facilities in Indiana, Illinois, Connecticut, and Rhode Island.
- It is vital to send every employee home safe and sound.
- Our reputation depends on ethical behavior.
- We pursue excellence in service to our customers every day.
- By welcoming new ideas, we champion innovation.
- Teamwork leads to strong, sustainable performance.
47% Reduction in CO2 emissions
Carbon Emissions Achieved
Significant decrease in carbon dioxide emissions from electric generation between 2005 and 2022.
2.6 gigawatts offshore wind farm
Renewable Energy Capacity
Largest offshore wind farm in the US, capable of powering over 660,000 homes.
- Aims to achieve net-zero greenhouse gas emissions by 2050.
22.8% Women
Female Workforce Representation
Percentage of women in the company's workforce.
22.2% Minority
Minority Workforce Representation
Percentage of minority employees in the company's workforce.
36% Women Board
Women on the Diverse Board
Percentage of women on the company's Diverse Board of Directors as of March 27, 2023.
- Have active employee network groups focused on DEI topics.
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