Identifies training needs for business and individual coaching needs.
Follows up to ensure training objectives are met.
Works closely with front line leaders to improve work relationships, build morale, and increase productivity and retention.
Identify and drive the sharing of best practices across functions to facilitate continuous improvement.
Provides guidance and input on business restructures, workforce planning and succession planning.
Support customer retention and business development though direct involvement with key customer base.
Consults with line management, providing HR guidance when appropriate.
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal as needed/required.
Review key business performance targets and their related talent implications with business leaders.
Participates in evaluation and monitoring of training programs to ensure success.
Partner with Talent Team to develop workforce plans that respond to current and future staffing needs.
Partner with Learning & Development Team to ensure key programs are focused on front line managers and team members.
Conducts effective, thorough and objective investigations.
Provides day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions).
Manages and resolves employee relations issues.
Review onboarding and orientation for new leaders.
Building and maintaining an environment for our Team Members that results in a high customer focused and engaged workforce.
Provides HR policy guidance and interpretation.
Oversee compliance with CBA, including handling grievances and union relations
Analyzes trends and metrics, seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer engagement.
Partner with leadership to understand current and future staffing needs.
Partner with HR Centers of Excellence to deliver programs to meet organizational goals.
Requirements
3+ years
bachelor's
master's
union
aviation
project management
Effective team player and networker
Minimum of 3 years of applicable experience in Human Resources, business operations or management
Strong consultation and communication skills.
Intellectual agility, interpersonal flexibility and deep curiosity to learn.
Experience working with union employees preferred
In lieu of degree, 5+ years of related experience required
Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR.
Understand and mitigate corporate risk associated with relevant employment laws/policies.
Aviation industry experience preferred
Exposure to strong process and project management discipline.
Bachelor’s Degree in Human Resources Management or related field; Master’s Degree preferred
Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy.
Ability to read and understand data to inform continuous improvement and inform decision making.
Appropriate experience with a large hourly & distributed workforce is a strong plus